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Chijioke

Customer support representative

Age:
25 years
City of residence:
Kyiv
Ready to work:
Remote

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Chijioke Donald Uhoh
Katowice, Poland | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
PROFESSIONAL SUMMARY
Detail-oriented and adaptable professional with a background in medicine, administration, and team leadership. Experienced in managing project workflows, resolving inquiries, maintaining detailed record databases, and coordinating cross-functional communications. Highly fluent in English with standard pronunciation and excellent interpersonal skills. Seeking a remote Customer Support role to apply strong problem-solving abilities, high attention to detail, and efficient task management.
KEY SKILLS
• Customer Service & Inquiry Resolution
• Team Leadership & Operations Management
• Appointment Scheduling & Calendar Management
• Strong Communication & Interpersonal Skills
• Database Entry & Advanced MS Excel
• High Detail Orientation & Problem-Solving
PROFESSIONAL EXPERIENCE
Project Manager — Tikvah Digital Platform — Poland
May 2025 – Present
• Manage daily operations, production calendars, and task tracking databases using Microsoft Excel.
• Coordinate remote workflows and facilitate regular communication across a 7-person team.
• Handle audience and partner communications, resolving inquiries promptly and professionally.
Marketing & Client Engagement Manager — IEUEQUM GROUPS — Poland
December 2024 – June 2025
• Communicated directly with English-speaking clients to address questions and maintain positive relations.
• Organized and logged client information into central tracking systems for accurate record-keeping.
• Collaborated with internal teams to troubleshoot daily operational and client service issues.
Department Head (Eagles Theatre) — Pentecost International Worship Center — Katowice, Poland
2023 – Present
• Lead operations for the drama department, managing production logistics, rosters, and scheduling.
• Serve as the primary liaison for central administrative planning, onboarding, and venue coordination.
• Direct team communications to ensure smooth execution during live events and rehearsals.
EDUCATION
Doctor of Medicine (MD) — Kyiv Medical University (Polish Campus)
March 2021 – Present
• Key focus: Clinical communication, patient care protocols, and medical records management.
CERTIFICATIONS
• Foundations of Project Management — Google (Coursera)
• Introduction to Marketing — Wharton Business School
LANGUAGES
• English: Native / Fully Fluent • Polish: Basic

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