Карина

Karyna Mykhailovska
Email: [open contact info](look above in the "contact info" section)
Phone: [open contact info](look above in the "contact info" section)

Professional Profile

Recent Business Management graduate from the University of Greenwich with an Upper Second-Class Honours (2:1). Experienced in customer service and working in fast-paced environments. Strong communication, teamwork and research skills. Currently completing the Google Data Analytics Professional Certificate and seeking a graduate role in business, finance or operations.

Education

University of Greenwich, London, UK
BSc (Hons) Business Management
Graduated: June 2026
Upper Second Class Honours (2:1)
Relevant modules: Business Research Methods, Organisational Decision Making, Strategy for Managers, Organisational Analysis and Performance, Introduction to Finance for Business, Innovation in Competitive Environments

Work Experience

Bartender, Nightcap Group (Dirty Martini), London
2024 – Present
- Delivered high-quality customer service in a fast-paced environment
- Managed multiple customer orders and cash handling
- Built strong communication and problem-solving skills
- Demonstrated time management and resilience through flexible shifts
- Collaborated with team members to ensure efficient operations

Projects & Academic Work

Undergraduate Dissertation
Topic: Operational efficiency and employee productivity in the UK hospitality sector
- Conducted qualitative research using semi-structured interviews with employees in the UK hospitality sector.
- Collected, organised and analysed primary research data using thematic analysis.
- Evaluated factors influencing operational efficiency and employee productivity.
- Produced an independent research dissertation, demonstrating analytical, research and report-writing skills.

Additional Courses

Google Data Analytics Professional Certificate (Coursera) – In progress
- Data cleaning, analysis, and visualization
- Use of Excel and data techniques
Skills

Business & Research

- Qualitative Research
- Data Analysis
- Business Research
- Report Writing
- Problem Solving

Technical

- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Google Workspace

Professional

- Customer Service
- Communication
- Teamwork
- Time Management
- Organisation
- Adaptability

Languages

English — Fluent
Ukrainian — Native
Chinese (Mandarin) — Beginner (HSK 1)