Катерина

Customer support specialist

Age:
29 years
City of residence:
Zaporizhzhia
Ready to work:
Remote

Contact information

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Work experience

No work experience.

Education

Zaporizhzhia National University

Philologist, Teacher of English Language, Запоріжжя
Higher, from 2014 to 2020 (6 years)

Master degree

Knowledge and skills

  • Cross-Cultural Communication
  • English fluency
  • Patience
  • Empathic
  • Time management
  • Fast typing
  • Critical thinking
  • Educability
  • Determination

Language proficiencies

  • English — advanced
  • Ukrainian — fluent

Additional information

FLEX Exchange Program Participant (USA)
Lived and studied in the USA, gaining deep cultural immersion and fluency in American English.Mastered cross-cultural communication, adaptability, and independent problem-solving in a fast-paced environment.
Transitioning from English teaching to Customer Support, bringing exceptional active listening skills, empathy, and the ability to explain complex things in simple terms. Quick learner, ready to master technical tools and support systems.

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