Катерина

Kateryna Kukharska, Customer Support Representative
Ostroh 35800, Ukraine, [open contact info](look above in the "contact info" section), [open contact info](look above in the "contact info" section)

PROFESSIONAL Professional, disciplined, and reliable specialist, ready to tackle high-level complex tasks and assist in the
S U M M A RY effective management of work processes. I possess organizational skills, excellent communication abilities,
teamwork capabilities, a sense of responsibility, adaptability to change, and the ability to work in a dynamic
environment. I am proficient in foreign languages and highly interested in pursuing my career.

E D U C AT I O N

2021 — Jun 2025 Bachelor of Arts, The National University of Ostroh Academy Ostroh
International Relations, Social Communications, and Regional Studies

Sept 2025 — Present Master’s Degree, The National University of Ostroh Academy Ostroh
Currently completing a Master’s degree in Cultural Studies: Project Activity, with a focus on cultural
research, project development and management, communication, and interdisciplinary approaches to social
and cultural projects.

WORK EXPERIENCE

Nov 2025 — Present Self-Employed Etsy Seller, Self-employment
Independently manage an Etsy-based digital product and print-on-demand business, overseeing the full
workflow from market research and product development to SEO, publishing, customer communication,
and sales management. I research market trends, competitors, and customer demand to identify product
opportunities, create digital products and POD designs using Canva and AI tools, and develop and optimize
SEO-focused product listings. I manage product catalogs, monitor sales performance, handle customer
inquiries, and continuously optimize products, listings, and shop strategy based on market trends and
performance data.

Sept 2023 — Present English and German languages teacher, Self-employment
I have several students (adolescents) whom I help learn English and German.

Aug 2023 — Present Personal assistant, Traffic2Funnels
I provide administrative, creative, and content support for Amazon KDP publishing projects, contributing
to the creation and publication of books across multiple languages and international markets. My
responsibilities include developing book concepts and content, creating SEO-optimized titles, subtitles,
descriptions, and marketing materials, proofreading and editing, formatting, and quality control. I generate
illustrations and other visual assets using AI tools such as Midjourney and create, translate, and adapt books
and their accompanying content for different languages and target audiences. I also conduct research and
support the publishing workflow from initial concept and content creation through to final Amazon listing.

Sept 2023 — Aug 2026 Laboratory Assistant, Student and Alumni Affairs Department,
The National University of Ostroh Academy Ostroh
Managed and coordinated the university student choir, organizing regular rehearsals, preparing
musical programs, and leading students during performances and university events. Responsible for
coordinating choir members, planning rehearsals, selecting and preparing repertoire, and ensuring effective
collaboration within the group. Supported the organization of concerts, university ceremonies, and other
cultural and student events.

Nov 2022 — Nov 2023 Personal assistant, A military translator from the UK
My responsibilities included: communication via phone and messaging with the educational institution
where employer was studying simultaneously with work; creating a schedule for exam submissions and
reminding about adherence to it; writing control works and communicating with instructors on behalf of
employer; creating various presentations related to education and employer's work; creating and sending
out resumes; photo editing; translating presentation texts from English to Ukrainian; creating social media
profiles.

Jun 2021 — Sept 2021 Content Manager, Drossel.ua
My responsibilities included writing product descriptions in Ukrainian and Russian, selecting and editing
product photographs, and filling out product cards on the store's website.

2019 — 2021 Copywriter, rewriter, Webaks.com.ua
My responsibilities included writing product descriptions and promotional texts.

2019 — 2019 Freelance copywriter, rewriter, translator, uatxt.com,
freelancehunt.com
My responsibilities included writing product descriptions and promotional texts.

SKILLS Microsoft Office Notion
Google Workspace SEO Content Optimization
AI Content Generation Amazon KDP
Canva Etsy

LANGUAGES English B2 Ukrainian Native speaker

German B1 Russian Very good command

OTHER SKILLS Translation

Leadership

Planning

High communication skills

Correspondence

Learnability

Organizational skills

Text editing

Stress resistance

Attentiveness

Multitasking