Владислав

VLADYSLAV MURAL
Senior Business/Data Analyst | Team Lead
Kyiv, Ukraine • [open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section) • LinkedIn

WORK EXPERIENCE

Kyivstar, Ukraine 11/2023 - Present
Ukrainian telecommunications company

Senior Big Data Business/Data Analyst | Team Lead
● Analyzed large volumes of DPI traffic and call data to identify target “engaged audiences,” which enabled
us to optimize targeted B2B campaigns (SMS/Viber) for key retail clients (Novus, ATB, Masterzoo) and
increase conversion rates by 2%.
● Сollaborated with the ML team to automate common analytical tasks. Managed the entire project
(end-to-end delivery), from formalizing the process architecture to overseeing its technical
implementation.
● Managed a team of four analysts: optimized internal collaboration by developing working agreements
and designing business process architectures using BPMN.
● Automated complex task workflows in Jira using SIL scripts, including the creation of automated
processes for the support team and B2B mailing requests, which minimized manual ticket routing.

NDA, Ukraine 03/2022 - 11/2023
Ukrainian microfinance organization

Senior Data Analyst
● Directed high-impact data analytics projects, partnering with product and marketing teams to deliver
self-service analytics tools and real-time reporting solutions that increased decision-making agility by
30%.
● Developed and maintained interactive dashboards with Power BI providing stakeholders with intuitive
visualizations that reduced insight delivery time by 40%.
● Led data governance initiatives, implementing validation protocols and quality checks that improved
dataset accuracy by 18% across operational systems.
● Facilitated cross-departmental workshops to promote data literacy, enabling non-technical teams to
leverage self-service BI tools effectively.

SAT, Ukraine 03/2021 - 03/2022
Ukrainian transport company

Middle Data Analyst
● Delivered analytics solutions for internal logistics clients, enhancing decision-making through data
visualization and process automation.
● Built and optimized data warehouses, improving data accessibility and reporting efficiency.
● Designed interactive dashboards using Power BI and Python (NumPy, Pandas, Matplotlib) to track KPIs
and operational metrics.
● Automated repetitive tasks with Google Apps Script and VBA, saving 15+ hours weekly.

EDUCATION

National Aviation University, Kyiv, Ukraine 12/2025
Master of Science — Economic Cybernetics, Digital Economy

SKILLS

Hard Skills: Marketing Analytics, Traffic Analysis, BPMN, Data Pipeline Architecture, Requirements Engineering,
Cross-Functional Team Leadership, End-to-End Delivery
Technical Skills: SQL, PySpark, AWS EMR, Microsoft Power BI, Jira Automation, Power Apps, Relational Databases
Soft Skills: Team Management, Stakeholder Management, Mentorship & Peer Review, Process Optimization, Agile
Collaboration