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Work experience

Operations manager

from 09.2023 to 05.2026 (2 years 9 months)
NDA, Дистанційно (IT)

- Successful launch in the Tier 1 market of a proprietary product designed for rapid geo-scaling

- Built and structured functional units to support core operational processes and ensure business continuity and contingency coverage

- Coordinated cross-functional teams, ensuring organizational alignment and rapid resolution of operational bottlenecks, and organizational risk mitigation

- Introduced an advanced operational and reporting model for services to a high-load iGaming product

- Deployed advanced operational analytics, ensuring complete organizational transparency and data-driven financial governance

- Optimized labor and infrastructure costs through workforce utilization analysis and operational scalability initiatives

General manager

from 02.2021 to 01.2023 (2 years)
NewFold Digital Inc, Київ (IT)

- Spearheaded the full cycle of business operations, including legal aspects and economics, for 145 employees

- Transformed HR and operational processes, aligning them with the business model

- Redesigned operational cost structure and tax model to improve scalability and long-term financial efficiency

- Scaled office infrastructure (650 > 1200 sqm) to accommodate the team’s growth

- Partnered directly with Executive Leadership through regular corporate reporting cycles, delivering critical financial and operational insights to align regional performance with global strategic targets.

- Held full P&L accountability and directed cash flow planning and budget allocation for the corporate cost center.

General manager

from 10.2019 to 02.2021 (1 year 5 months)
Dreamscape Networks LLC, Київ (IT)

- Spearheaded the full cycle of business operations, including legal aspects and economics, for 75 employees

- Supervised the performance management process using the PM-Framework

- Introduced a succession planning framework for key roles

- Owned cost-center reporting and operational performance reviews at regular management reporting meetings

- Redesigned operational workflows and reporting structure, improving cross-functional execution speed and management visibility

Head of IT department

from 04.2014 to 10.2019 (5 years 7 months)
Dreamscape Networks LLC | APAC & UK, Київ (IT)

- Led global infrastructure teams of 65 employees across the APAC and UK regions

- Increased operational efficiency by 30%

- Reduced incidents by 60% (99.95% uptime)

- Reduced OPEX by 15% through vendor and infrastructure optimization

- Implemented a disaster recovery plan that resumed business continuity after a data center fire

- Supported M&A integrations and large-scale migrations

Education

Kiev National University of Building and Architecture

Engineer, Київ
Higher, from 1998 to 2003 (5 years)

Additional education and certificates

Mini MBA | EY

2021

Emotional Intelligence | EY

2021

Scrum Master Certification | Knowledge Academy

2017

Transformational Leadership | LinkedIn

2021

Managing Teams | LinkedIn

2020

Decision-Making | LinkedIn

2019

Knowledge and skills

• Operational Strategy & Scaling
• Organizational Transformation

Language proficiencies

• English — fluent
• Ukrainian — fluent