Дар'я

DARIA DIDORUK
International Relations & Law Graduate | Customer Support & Administrative Professional
Chernivtsi, Ukraine • [open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section) • Open to remote / online work

PROFILE
A natural communicator who thrives on connecting with people across cultures and languages, backed by 4.5 years in customer
support for an international IT company and 2 years in notarial and legal document work. Holds a Master's Degree in International
Law and a Bachelor's in International Relations, complemented by an Erasmus+ exchange in Conflict Studies and Peacebuilding
(Germany) and hands-on experience in public speaking, cross-border networking, and youth forums. Fluent in English and French
(B2), combining strong relationship-building and creative problem-solving with the research and organizational skills to back it up.
Looking for a remote role that puts communication, languages, and curiosity to work.

CORE SKILLS
● Customer support & client relations • Complaint/ticket resolution & reporting
● Public speaking & cross-cultural networking • Relationship-building & stakeholder communication
● Creative problem-solving & adaptability • Legal & regulatory research
● Administrative & document support • Translation (EN/FR/RU/UA)
● Project coordination & teamwork • MS Office, Google Workspace, Zoom

PROFESSIONAL EXPERIENCE

Notary Assistant | Private Notary's Office, Kyiv May 2025 – Present
● Act as personal assistant to the notary, managing schedules, correspondence, and day-to-day office workflow.
● Draft, prepare, and review a wide range of legal and notarial documents, ensuring accuracy and compliance with formal
requirements.
● Provide direct operational support to the notary during client appointments and notarial procedures.
● Conduct legal research to support notarial procedures and document preparation.
● Build trust-based relationships with clients from diverse backgrounds, adapting communication style to each situation.

Notary Assistant | Private Notary of Chernivtsi City Notarial District 2024 – 2025
● Acted as personal assistant to the notary, managing schedules, correspondence, and office workflow.
● Drafted, prepared, and reviewed legal and notarial documents, ensuring accuracy and compliance with formal
requirements.
● Provided direct operational support to the notary during client appointments and notarial procedures.
● Conducted legal research to support notarial procedures and document preparation.
● Built trust-based relationships with clients from diverse backgrounds, adapting communication style to each situation.

Customer Service Advisor | Global Staffing Support May 2020 – Apr 2024
● Delivered business and management consulting support and translation services for international clients.
● Built rapport with customers across different cultures and communication styles, turning complaints into positive
outcomes.
● Resolved open tickets and provided feedback on root causes, offering appropriate solutions to users.
● Managed and reported on resolved cases, contributing to consistent service quality.
● Contributed to project planning and development alongside cross-functional team members.

EDUCATION

Master's Degree in International Law Sep 2023 – Jan 2025

Erasmus+ Exchange — Conflict Studies and Peacebuilding Oct 2022 – Mar 2023
Studied social science theories and methods of conflict studies, and researched political theory and international relations from a
comparative perspective.

Bachelor's Degree in International Relations, Public Communications and Regional Studies Aug 2019 – Jun 2023
Honors Student, Secondary Education (French-language specialization) 2008 – 2019
Includes short-term language immersion programs in Ireland (English, 2015), France (French, 2017) and the United Kingdom (English,
2020).

LANGUAGES
Ukrainian, Russian — Native
English, French — B2 (Upper-Intermediate)
Romanian — A2 (Elementary)
German — A1 (Beginner)

ADDITIONAL ACTIVITIES & VOLUNTEERING
● Unissued Diplomas Project — contributed to an international exhibition honoring Ukrainian students killed in the war,
hosted at universities worldwide including Osnabrück University.
● EU Law Workshop (2023) — completed a 5-week online program on EU legal structure, primacy of EU law, and fundamental
rights.
● Participant, CACTUS Forum and YouthSpeak Forum — regional youth forums on leadership, communication, and
entrepreneurship.
● School volunteer program supporting Ukrainian Armed Forces members and their families.

INTERESTS
Cross-cultural exchange & travel, public speaking, languages, current affairs.