Ілля

ILLIA (ILYA) SAVCHENKO
Kyiv, Ukraine | Remote
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY
Dispatcher with logistics background and recent hands-on experience in US trucking operations. Completed Truck
Dispatcher Course and currently working in customer support for ELD/logbook systems (TrackEnsure). Strong
experience coordinating transport operations, communicating with drivers, and handling documentation. Looking for a
remote Dispatcher role focused on expedite freight (Sprinter / Straight box truck, reefer & dry) with active load booking
and broker negotiations.

EXPERIENCE
Customer Support Specialist (Night Shift)
TrackEnsure | January 2026 – Present | Remote
• Communicate daily with US drivers and dispatchers regarding logbooks, ELD systems, and Hours of Service
• Help resolve operational issues that affect load delivery and compliance
• Work high-volume night shifts aligned with US time zones
• Provide clear English communication via chat, email, and phone

Head of Transport Department
Lime Production Plant, Ukraine | 2021 – 2024
• Managed the transport department and ensured smooth daily operations of the fleet
• Coordinated loading/unloading of raw materials and finished products
• Handled customs documentation for incoming raw materials
• Organized shipment of finished products to clients and controlled delivery schedules
• Maintained communication with drivers and carriers to keep operations on time

Master of Freight Wagon Maintenance
Ukrainian Railways | 2018 – 2021
• Led a maintenance team, planned work, and ensured compliance with safety and reporting standards

Chief State Inspector
State Tax Service of Ukraine | 2016 – 2018
• Prepared legal documentation, conducted negotiations, and represented the agency in court

EDUCATION
Specialist in Marketing — National Technical University “KhPI”, 2015
Master’s in Wagon Economy — Ukrainian State University of Railway Transport, 2020

CERTIFICATIONS
Truck Dispatcher Course — Trucking42 School, January 2026

SKILLS
Technical: Load boards (TruckSmarter, Doft, 123Loadboard) • Basic understanding of US trucking / expedite operations
• Customer support (chat, email, phone) • MS Office, Google Workspace
Soft Skills: Strong communication & negotiation • Responsibility and organization • Ability to work under pressure and
multitask • Night shift / flexible schedule reliability • English (Upper-Intermediate, B2)
Languages: Ukrainian (Native) • Russian (Native) • English (B2)