Роман

Roman Kanaiev
Junior Marketing
Specialist

PROFILE:
Motivated and adaptable fourth-year student pursuing a
CONTACT:
degree in International Business Administration. Possesses
[open contact info](look above in the "contact info" section)
strong analytical, research skills sharpened through diverse
[open contact info](look above in the "contact info" section) work experiences and brand projects. A quick learner who is
Klaipeda | Lithuania
eager to apply theoretical knowledge and gained expertise to
LinkedIn
facilitate company’s growth and support in achieving its goals.

SOFT SKILLS: EXPERIENCE:
Patience & Persistence
CREW LEAD | BEACH BAGS LLC (2026)
Critical Thinking
Directed a 25-person team in executing high-demand daily
Adaptability & Learning Agility
operations, ensuring quality control and team alignment.
Research and Analytical Skills
Combined cross-functional leadership, client communications,
Proactive Problem-Solving
and real-time problem-solving to maintain high satisfaction
Content Strategy
during peak operational cycles.
Project Management Skills

HARD SKILLS: BILLING SUPPORT MANAGER | GISMART (2025 - 2026)
Successfully managed customer billing requests, consistently
Prompt Engineering, Generative AI
meeting team KPIs and SLA benchmarks. Specialized in
Microsoft Office Tools Proficiency
complaint resolution, utilizing a creative yet policy-aligned
Market & Competitive Analysis
approach to solve complex user issues. Collaborated with
HubSpot Digital Marketing Course
internal teams to streamline billing workflows, mitigate
Canva, Google Analytics
customer friction, and improve overall retention metrics.
Search Engine Optimization (SEO)

EDUCATION: MARKETING & BRAND PROJECTS (2025)

2022 - 2027 LCC Led a student team to research, pitch, and structure co-

INTERNATIONAL UNIVERSITY branding opportunities with local Lithuanian businesses,
targeting strategic alignment and mutual value creation.
Bachelor’s Degree of International
Created an innovative video ad campaign concept for the
Business and Administration
OSHEE brand, selected as a finalist at the 'Lipni Juosta'
LANGUAGES: advertising festival
English - Fluent Ran personal (TikTok) account, producing regular video
Ukrainian - Fluent content. Created multiple viral videos, achieving up to 2.2M
Lithuanian - Elementary views by leveraging hook optimization, and algorithm-driven
Russian - Fluent content structuring.