Personal information hidden

Olena Kryshtal
HR | Business Operations Manager Kyiv + remote

I have 2 years of experience as HRG/recruiter, 3 years of experience as a People
Operations Manager, and total of 10 years in IT (8 years previously as UI/UX
designer). Products and domains: Crypto/Fintech, MilTech (6.5 years in product
Skills: start-ups in total), outsource projects of FinTech, EdTech, Multimedia, SaaS,
LegalTech, Travel, Logistics, Healthcare domains.

Processes
People Operations
My greatest achievement in my current role was helping build and coordinate
Team Coordination
the team behind an innovative, R&D-driven hardware and software product,
Stakeholder contributing to its successful launch by bringing together the right people,
Communication
processes, and communication.

Analytical thinking

Employee Experience
My professional focus is finding the points where HR can have the greatest
Process Setup & impact on business outcomes. Whether through hiring the right people,
Optimization
improving onboarding, supporting managers, facilitating difficult
Recruitment (end-to-end, conversations, or strengthening everyday team interactions, I enjoy building
full-cycle)
systems that help people work together with clarity, trust, and effectiveness. I
Mentorship
enjoy building environments where the right people can do their best work.

HR Metrics: 360,
adaptation tracking, time Now I’m looking for a project where I can impact on HR processes
per hire development, making them both people- and company-oriented.
Tools:
HRM: Hurma, BambooHR
HR generalist NDA (MilTech)
Jira / Confluence
2024 - Present
Linkedin boolean

HireEZ, Fetcher, Gem, End-to-end recruitment (full cycle) ;

AmazingHiring, TurboHiring, Maintained and continuously improved the HRM database and
CleverStaff
recruitment tracking processes;

Microsoft office / Google tools
Conducted talent market analysis to identify sourcing channels,
AI-research: Chat GPT, understand candidate availability, and support hiring strategy;

Gemini, Claude, previously Establishment, documentation and compliance monitoring of
Copilot
company’s policies (office, compensations & benefits);

AI-Bot setup basics
Implementing and conducting employee’s onboarding and
Airtable, Notion
offboarding processes

Figma / FigJam
Holding 1-1 meetings as part of the monitoring employee’s motivation
OBS, Filmora and development;

Enforcing adherence to established operational processes (in
Additional collaboration with goverment and military services) and following up
UX/UI
on compliance;

Video production
Providing facilitating communication b to resolve specified workflow
Psychology (applied) pains and improve processes;

Helping the team organize and run social events.
English: B2 (upper-intermediate)
Business Operations Manager NDA (MilTech)
References: 2023 - 2026
LOR’s are available upon request. Owned operational procurement and vendor relationships, ensuring
Contacts: uninterrupted support for office and business needs;

[open contact info](look above in the "contact info" section) Managed operational budgets, reimbursements, and purchasing
@ helen0dland processes, maintaining transparency and financial control;

Owning the operational tech stack: building and maintaining systems
Linkedin in Airtable and other tools;

Reporting office development progress to senior management and
collaborating to improve office procedures. Coordinated the
company's office relocation, including planning, execution, and
operational continuity throughout the process;

Provided operational oversight for day-to-day office activities,
supporting decision-making, prioritization, and issue resolution
together with the Office Manager;

Managed corporate documentation and administrative processes for
the Ukrainian legal entity on behalf of company leadership;

Along with the growth of the company, rose to the role of Head of
Operations.

UI/UX design course mentor Hillel IT school
2023 - 2024
Webinars conducting, full student’s support during the educational
process (3 months for each group), LMS content and management,
providing own custom educational materials set according to the
program of the topics specified by the school.
Education:
UCI (Coursera): UI/UX designer Djangostars, LLC
Human Resources Analytics 2019 - 2023
Google (Coursera): Worked as a UI/UX designer in outsourced development teams, included
Start writing prompts like a pro all the stages of product development from research to production, in the
Grow as a manager (4 modules)
FinTech, LegalTech, insurance, education, multimedia domains.
Conducted presentations for customers and teams. Wrote articles on
Broad infinity (Coursera): design for medium.com.
Generative AI in HR

International psychology
UI/UX designer JCash, LLC
institute: 2016 - 2019
Fundametals of CBT Created user interfaces and developed full UX logic for a line of financial
Fundamentals of analytical products - exchange services, aggregators, CMS, cryptocurrency wallet,
psychology admin panels. Developed as a designer several company’s side projects,
including e-commerce shops listings, and Cooker Mobile app. Provided
KNUCEA (КНУБА) (2009-2015): full product presentations and client consulting at IT exhibitions: Invest
Urban construction & economy Summit, IForum, Antikonfa.

P et-project:
Developing an AI-powered
facilitator for emotionally complex
workplace conversations.