Роман Veteran

ROMAN KOZAK
Phone: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)
Location: Lviv, Ukraine

PROFESSIONAL EXPERIENCE
UAV Pilot
3rd Separate Assault Brigade
November 2023 – October 2026

Responsibilities
● Operate reconnaissance and heavy bomber UAVs during combat missions.
● Conduct aerial reconnaissance and target identification.
● Deliver precision strikes using UAV platforms.
● Prepare and maintain launch positions in combat-ready condition.
● Coordinate with infantry and command units.
● Maintain UAV equipment and ensure operational readiness.
● Train new UAV operators and share operational experience.

UAV Platforms
● DJI Mavic
● DJI Matrice
● Autel
● Vampire
● Heavy Shot
● Pegasus
● Bumblebee
● Linza

Achievements
● Successfully completed numerous reconnaissance and combat support missions.
● Operated UAVs under combat conditions while maintaining mission effectiveness.
● Developed leadership, stress resilience, and rapid decision-making skills.
● Supported frontline logistics using heavy UAV systems.

Additional Responsibilities
Alongside operational duties, I am responsible for the media presence of the unit, including:

● Managing the unit's Instagram page and social media content.
● Creating photo and video content from training and operational activities.
 ● Producing fundraising videos and promotional materials for volunteer initiatives.
● Developing visual content to support public fundraising campaigns for vehicles, UAVs, and military
equipment.
● Editing videos and designing graphics for social media.
● Collaborating with volunteers and charitable organizations to communicate the unit's operational needs.
● Contributing to recruitment and public outreach through digital media and storytelling.

Category Moderator
JustAnswer
May 2022 – August 2023

Responsibilities
● Managed and moderated customer questions.
● Closed duplicate requests and recategorized content.
● Escalated customer and expert concerns.
● Assisted Customer Success teams.
● Handled sensitive personal information with confidentiality.
● Participated in quality improvement initiatives.
● Assisted with onboarding and training new moderators.

Achievements
● Trained newcomers and shared best practices.
● Improved moderation quality through process optimization.
● Strengthened leadership and mentoring skills.

Business Development Manager
StrikePlagiarism
December 2021 – May 2022

Responsibilities
● Presented software solutions to educational institutions.
● Conducted online product demonstrations.
● Managed email marketing campaigns.
● Built relationships with international clients.

Achievements
● Expanded international sales experience.
● Improved presentation and negotiation skills.

Data Management Specialist
RocketRoute
June 2021 – December 2021

Responsibilities
● Updated and verified aeronautical data using official aviation sources.
● Ensured data accuracy across multiple platforms.
● Created georeferenced maps for web and mobile applications.
● Worked in accordance with Scrum methodology.

Achievements
● Strengthened Excel and data analysis skills.
● Gained experience working with GIS data and aviation regulations.
● Learned server-based data management.

Communication Officer
Plus EV
September 2020 – June 2021

Responsibilities
● Coordinated communication between departments.
● Prepared employee schedules.
● Verified documentation.
● Resolved operational issues.

Achievements
● Improved workflow efficiency.
● Enhanced Microsoft Excel skills.
● Strengthened problem-solving abilities.

Graphic Designer
White Marketing Solution
August 2018 – May 2019

Responsibilities
● Designed logos and branding materials.
● Created advertising creatives.
● Developed outdoor advertising designs.

Achievements
● Advanced Adobe Photoshop and Illustrator skills.
 ● Improved customer communication.

International Transport Consultant
Meest Express
July 2017 – July 2018

Responsibilities
● Supported international courier operations.
● Solved customer issues.
● Monitored parcel deliveries.
● Advised couriers regarding operational issues.

Achievements
● Developed strong communication skills.
● Learned effective conflict resolution.
● Improved analytical thinking and information management.

EDUCATION
Ukrainian Catholic University
Bachelor's Degree in Sociology
2016 – 2021

Relevant coursework:

● Research Methodology
● Big Data Analysis
● Statistics
● Project Management
● Public Relations
● Academic Writing

LEADERSHIP & VOLUNTEERING
Students Parliament – Ukrainian Catholic University
Speaker

● Chaired parliament meetings.
● Organized university events.
 ● Coordinated student initiatives.

TEDx UCU
Volunteer

● Event organization.
● Speaker support.
● Guest registration.

Lviv Security Forum
Volunteer

● Event coordination.
● Guest assistance.
● Registration support.

TECHNICAL SKILLS
● Microsoft Office
● Microsoft Excel
● Adobe Photoshop
● Adobe Illustrator
● Data Analysis
● GIS Mapping
● Scrum
● CRM Systems
● Email Marketing
● UAV Operations
● Mission Planner
● R2D2

CORE COMPETENCIES
● Leadership
● Critical Thinking
● Communication
● Problem Solving
● Teamwork
● Decision Making
● Adaptability
● Time Management
● Stress Resistance
● Conflict Resolution
● Attention to Detail
 LANGUAGES
● Ukrainian — Native
● English — Upper-Intermediate (B2)
● Polish — Intermediate (B1)

INTERESTS
● Scriptwriting
● Contemporary Art
● Cinema
● Chess
● Dota 2