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Work experience

Sales Executive

from 06.2025 to 07.2026 (1 year 2 months)
NexusMed Global, Remote (Medicine, pharmacy)

• Account Development: Manage healthcare client relationships, identify evolving customer requirements, and position
appropriate solutions to strengthen account value and long-term engagement.

• Opportunity Management: Engage clients throughout the customer lifecycle, maintaining structured follow-up and identifying
opportunities to expand existing relationships and generate additional business.

• Client Retention: Build high-trust relationships through consultative communication, needs discovery, and proactive resolution
of concerns, supporting sustained customer loyalty.

• Sales Intelligence: Analyze customer feedback and service trends to identify recurring needs, commercial opportunities, and
areas for improving the client experience.

• CRM Pipeline Management: Maintain detailed client records and interaction histories within CRM platforms, tracking follow-
ups, account activity, outstanding opportunities, and customer requirements.

Sales representative

from 04.2024 to 05.2025 (1 year 2 months)
Lumora Medspa, Remote (Beauty, fitness, sports)

Qualified Leads: Qualified prospective clients through high-volume outbound sales outreach, increasing monthly conversions
by 25% through targeted communication and consistent follow-up.

• Aesthetic Consultations: Engaged prospective clients to understand their aesthetic goals, concerns, and treatment interests, recommending appropriate services and guiding them toward booking consultations or appointments.

• Sales Target Achievement: Exceeded quarterly sales targets by 28% through consultative selling, persuasive communication,
objection handling, and structured follow-up with prospective and existing clients.

• Lead-to-Booking Conversion: Managed prospects from initial inquiry through qualification, treatment discussion, follow-up, and appointment conversion, maintaining consistent engagement throughout the client acquisition journey.

• Client Engagement & Retention: Strengthened prospect and client engagement through personalized follow-up, helping create
opportunities for repeat visits, additional treatments, and long-term client relationships.

Sales Executive

from 02.2022 to 04.2024 (2 years 3 months)
Brightshield Insurance, Remote (Finance, banking, and insurance)

• Customer Acquisition: Engaged prospective and existing clients to understand their insurance needs, introduce relevant coverage solutions, qualify sales opportunities, and support the acquisition of new policyholders.

•Policy & Account Development: Managed client accounts, assessed individual coverage requirements, and recommended suitable insurance solutions while identifying opportunities for additional coverage and account growth.

• Consultative Selling: Built client trust through needs-based conversations, personalized product guidance, objection handling, and consistent follow-up throughout the sales process.

• Client Portfolio Management: Maintained relationships with existing policyholders, managed account and policy-related requests, and proactively engaged clients to support retention, renewals, and long-term account value.

Account Executive

from 10.2019 to 12.2021 (2 years 3 months)
Gladstone Technology Solutions, Remote (IT)

• Revenue Expansion: Identified customer needs and proactively upsold relevant technology products and services, contributing to 20% revenue growth during the COVID-19 pandemic.

• Account Growth: Managed inbound and outbound communications with premium clients, uncovering additional requirements and converting customer interactions into opportunities for account expansion.

• Retention Performance: Leveraged CRM data to understand customer preferences, personalize engagement, and strengthen account relationships, contributing to a 30% increase in client retention.

• Solution Selling: Consulted with clients to understand technology requirements and positioned relevant products and services based on individual business and customer needs.

• Relationship Development: Maintained ongoing client engagement while coordinating with internal teams to progress
customer requirements, protect account relationships, and support repeat business.

Knowledge and skills

• Persistence
• Educability
• Communicability
• Conflict-free
• Attentiveness
• Goodwill
• Discipline
• Handling objections
• Management of CRM
• Direct sales
• Diligence
• Active sales
• B2B Sales
• Sale of food products
• Hardworking
• Honesty
• Sale of real estate
• FMCG sales
• Adaptability
• User 1C
• Persuasion

Language proficiencies

English — fluent