Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/19801576/

Work experience

Account manager

from 08.2025 to 08.2026 (1 year)
ReTech - IT Recruitment Technical Agency, Дистанційно (Пошук персоналу, HR)

- Managed relationships with 10 active clients and coordinated up to 30 vacancies simultaneously, working closely with a team of 20 recruiters.
- Acted as the main point of contact for clients, maintaining regular communication and ensuring alignment throughout the recruitment process.
- Clarified client requirements, identified priorities and translated business needs into clear tasks and actionable briefs for the recruitment team.
- Coordinated recruiters and internal stakeholders to ensure timely delivery, alignment with client expectations and consistent service quality.
- Monitored recruitment progress, identified potential issues and proactively resolved challenges to keep processes moving and meet client needs.
- Managed client feedback, follow-ups and changing requirements, adapting the
recruitment approach and priorities when needed.
- Coordinated interviews, feedback and next steps between clients, candidates and recruiters, ensuring a smooth and structured process.
- Delivered 41 successful hires over 12 months across multiple client accounts and recruitment processes.

Business Manager

from 12.2023 to 07.2024 (8 months)
Vision Club, Дистанційно (ЗМІ, медіа)

- Managed direct communication with club members, building strong professional relationships and ensuring a high level of member satisfaction.
- Served as a primary point of contact for members, handling requests, resolving issues and coordinating solutions with relevant teams.
- Identified members’ needs and provided tailored support, including access to additional services and relevant business connections.
- Coordinated with the Marketing team on member-related communications and social media publications.
- Monitored service quality and ensured that member experience met the Club’s standards.
- Supported the implementation and setup of a CRM system, helping structure member information and communication processes.
- Continuously developed expertise in understanding business models and the needs of entrepreneurs.

IT Recruiter

from 09.2021 to 11.2023 (2 years 3 months)
Luxoft, Дистанційно (IT)

- Managed recruitment processes across multiple international markets, working with candidates, hiring managers, Recruitment Business Partners, technical interviewers and client representatives.
- Managed direct communication with club members, building strong professional relationships and ensuring a high level of member satisfaction.
- Served as a primary point of contact for members, handling requests, resolving issues and coordinating solutions with relevant teams.
- Identified members’ needs and provided tailored support, including access to additional services and relevant business connections.
- Coordinated with the Marketing team on member-related communications and social media publications.
- Monitored service quality and ensured that member experience met the Club’s standards.
- Supported the implementation and setup of a CRM system, helping structure member information and communication processes.
- Continuously developed expertise in understanding business models and the needs of entrepreneurs.

IT Recruiter

from 11.2018 to 08.2021 (2 years 10 months)
IT-Rex — Staffing Services, Дистанційно (IT)

- Managed the full recruitment cycle for IT positions, from understanding hiring needs and sourcing candidates to interviews, coordination and successful placement.
- Worked with candidates across different technical roles and seniority levels, adapting the recruitment approach to specific requirements.
- Communicated in English with candidates to assess language proficiency and ensure alignment with position requirements.
- Built and maintained professional relationships with candidates throughout the recruitment process, providing clear communication and timely follow-ups.
- Participated in communication with a foreign client, supporting the recruitment process and ensuring alignment between client requirements and candidate profiles.
- Coordinated recruitment activities and priorities across multiple vacancies, maintaining focus on quality and timely delivery.

Knowledge and skills

• Business & Client Management
• Task & Process Coordination
• Team Coordination
• Problem Solving
• Prioritization
• Quality Control
• Conducting negotiations
• Reporting & Documentation
• Process Improvement

Language proficiencies

English — above average