Grace

Sales manager, 20 000 UAH

Considering positions:
Sales manager, Sales representative, Head of sales, Development manager, Client manager, Traffic manager, Project manager, оператор call-центру, тревел-менеджер, тимлід
Employment type:
full-time
Age:
29 years
City of residence:
Kyiv
Ready to work:
Remote

Contact information

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Work experience

Sales manager

from 06.2021 to 03.2026 (4 years 10 months)
Clancy impero, Дистанційно (Приватні особи)

Managed the sales cycle from prospecting and lead qualification through negotiation, closing, and post-sale relationship management.

Generated sales opportunities through consistent outbound prospecting, cold outreach, follow-up, and customer engagement.

Managed both B2B decision-makers and B2C customers, identifying needs and presenting relevant products or services.

Maintained and prioritized an active sales pipeline based on customer interest, buying intent, business potential, and conversion opportunity.

Conducted discovery conversations to understand customer pain points, requirements, budgets, and purchasing motivations.

Delivered tailored product and service presentations focused on customer needs and value.

Handled objections using consultative questioning, active listening, and solution-focused communication.

Negotiated with prospects while maintaining commercial value and strong customer relationships.

Followed up consistently with warm and cold prospects to maintain engagement and improve conversion opportunities.

Identified opportunities for upselling and cross-selling based on customer needs.

Maintained accurate customer records, sales activity, follow-up schedules, and pipeline information using digital business tools.

Monitored sales activities against daily, weekly, and monthly targets.

Built lasting customer relationships through responsive communication, professional follow-up, and effective problem resolution.

Worked independently in a remote environment while maintaining accountability for activity levels, pipeline progress, and sales outcomes.

Sales Executive

from 05.2019 to 02.2021 (1 year 10 months)
212 Multi Global Limited, Дистанційно (Маркетинг, реклама, PR)

Generated new business through outbound outreach, referrals, social selling, direct messaging, and proactive customer engagement.
Managed individual customers and business prospects throughout the purchasing journey.
Qualified leads by assessing customer requirements, purchasing intent, and suitability.
Converted enquiries into sales by communicating product value clearly and addressing customer concerns.
Built customer confidence through persuasive communication, active listening, and relationship-building.
Followed up consistently with interested prospects who had not yet converted.
Recommended complementary products and services based on customer needs.
Maintained detailed records of customer interactions and sales opportunities.
Supported customer retention through responsive after-sales communication and professional issue resolution.
Contributed to customer acquisition through digital marketing and social media engagement.

Career break

from 01.2019 to 04.2021 (2 years 4 months)
Working on a personal project

Knowledge and skills

  • Communicability
  • Educability
  • Active sales
  • Discipline
  • Adaptability
  • Attentiveness
  • Management of CRM

Language proficiencies

English — advanced

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