Camilla

SALES LEADERSHIP

CAMILLA BOYKO BUSINESS DEVELOPMENT
CUSTOMER RELATIONSHIPS

LOCATION CONTACT LANGUAGE CAREER
Kyiv, Ukraine [open contact info](look above in the "contact info" section) English B2–C1 6.5+ years
Ukrainian Citizenship Telegram: @quammii Interview-ready $3,000–4,000 / month

EXECUTIVE PROFILE CAREER POSITIONING
Results-driven sales and business development professional with 6.5+ years of progressive Senior Sales Manager
experience, from hands-on sales to department leadership. Strong track record in building Sales Team Lead
sales processes, developing teams, training employees, managing customer relationships Head of Sales
and translating commercial goals into structured action. Combines strategic thinking with Business Development Manager
practical execution and a strong understanding of customer needs. Customer Relationship Manager

PROFESSIONAL EXPERIENCE
HEAD OF SALES DEPARTMENT JUL 2022 — MAY 2026

Private Company | Kyiv
Led the department's commercial and operational activity, combining people management, sales planning, performance control and cross-functional
coordination.
• Built and organized a sales team, including recruitment, onboarding, training and ongoing development.
• Designed and implemented sales strategies, workflows, targets and performance standards.
• Planned daily, weekly and monthly activity and monitored execution against KPIs.
• Developed employee motivation approaches and supported individual performance improvement.
• Analyzed sales results, lead quality and digital traffic to identify growth opportunities.
• Coordinated with marketing and adjacent departments to improve lead handling and customer experience.
• Maintained communication with clients and partners and supported commercial initiatives.
• Prepared management reporting covering sales results, team performance and departmental activity.
• Handled non-standard operational situations and developed practical solutions.

SALES TEAM LEAD MAY 2020 — FEB 2022

International Business Consulting Company
Managed a sales team while maintaining personal commercial performance and developing long-term customer relationships.
• Planned team workload, established priorities and monitored quality standards.
• Trained employees in sales techniques, communication, negotiation and customer needs analysis.
• Introduced process improvements aimed at increasing productivity and consistency.
• Conducted individual and corporate client consultations and developed tailored solutions.
• Negotiated new agreements and managed updates to existing customer relationships.
• Maintained documentation and CRM information throughout the customer lifecycle.
• Supported team members with operational and technical guidance.
• Participated in building and launching new sales teams and strengthening team culture.
• Personal performance: average 18–32 successful deals per month.
• Completed and delivered professional training based on the course 'Active Sales within Market Analytics'.

SALES MANAGER JAN 2018 — APR 2020

First Analytical Group
Managed the complete sales cycle and developed customer relationships through proactive and consultative communication.
• Processed inbound leads and conducted outbound prospecting and cold calls.
• Qualified leads, identified customer needs and prepared relevant solutions.
• Conducted consultations, negotiations and follow-up communication.
• Managed customer records and sales activities in CRM systems.
• Maintained and developed the customer database.
• Monitored sales pipeline progress and supported closing of new agreements.

CAPABILITY MATRIX
COMMERCIAL LEADERSHIP OPERATIONS

Sales strategy Team management Planning & reporting

Negotiation Recruitment CRM management

CAMILLA BOYKO • DETAILED PROFESSIONAL RESUME 1
Closing Training & coaching KPI tracking

Customer retention Motivation Process optimization

Lead qualification Performance reviews Cross-functional work

ADDITIONAL PROFESSIONAL EXPERIENCE
Before specializing in sales leadership, gained international professional experience across Europe and China, including teaching and scouting-related
roles. Additional background includes television and media projects, work with recognized Ukrainian artists and entertainment professionals, and
Business English teaching at KROK University. This combination strengthened communication, presentation, cross-cultural and
relationship-management skills.

TRAINING & DEVELOPMENT EDUCATION
Extensive experience conducting employee training and workshops in State Pedagogical Institute of Foreign Languages
sales, communication, negotiation, customer needs analysis, Specialist Degree • 2004–2009
performance improvement, professional development and team
effectiveness. LANGUAGES
English B2–C1 • Ukrainian Native/Fluent • Russian Fluent

PERSONAL STRENGTHS
Goal-oriented • Responsible • Motivated • Fast learner • Analytical thinker • Strong communicator • Strategic mindset • Adaptable • Detail-oriented
• Continuous learner

INTERESTS
Automotive culture • Yoga • Fitness • Literature on achievement and personal development

CAREER OBJECTIVE
To join a progressive organization in a senior sales, business development or customer-facing leadership position where experience in team
development, sales strategy and client relationships can contribute to sustainable growth and stronger commercial performance.

CAMILLA BOYKO • DETAILED PROFESSIONAL RESUME 2