Михайло
Billing manager
- Age:
- 28 years
- City:
- Kyiv
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Billing/Operations/Payment Systems Manager
Kyiv [
🇺🇦 Ukrainian - native, 🇬🇧 English - B2
Education Odesa Polytechnic National University Systems Engineering 09/2015 - 06/2019
Experience NDA — Billing Manager 12/2024 - 01/2026
Tableau
Traffic passability analysis
Traffic routing and cascading
Close collaboration with providers
Report creation in Google Sheets, Excel, Tableau
PaymentOp — Settings Manager 8/2023 - 12/2024
Routing Payment systems configuration
Configuration of payment systems during launch and their subsequent troubleshooting.
Configuration of payment systems at the merchant level and the general level.
Daily monitoring of product technical indicators
Working with the database, daily export of system performance parameters
Working with routing, creating and modifying payment routes
Bug reporting
Communication with related departments and partners to solve joint tasks
Evoplay — Esports analyst 8/2022 - 02/2023
a et analysis
M rk
Esports market analysis
Analysis of statistical indicators and providing analytical solutions
Market tracking
Evoplay — Operations Manager (Fintech) 09/2021 - 08/2022
O nline payments
Traffic analytics
Setting up payment systems during launch and their subsequent configuration
User testing of new solutions
Monitoring online payments processing and technical failures
Identifying the causes of technical failures and resolving them
Daily monitoring of product technical indicators
Communication with related departments and partners to resolve joint tasks
Evoplay —Monitoring Manager (Fintech) 06/2021 - 09/2021
O nline payments monitoring e-commerce projects
Monitoring and analytics of online payment processing
Resolving user tickets related to issues with depositing and withdrawing funds
Support for e-commerce projects
Collaboration with the development team and communication with external providers
AIhelps —Technical Support Specialist 03/2020 - 06/2021
CRM systems APIs My SQLAdministrator
Skills in identifying and logging software errors
Experience with CRM systems
Experience with APIs
Experience with MySQL Administrator
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The candidate's resume is posted at https://www.work.ua/resumes/19832785/