Sfeir

SALES LEADERSHIP

CAMILLA
JOSEPH BOYKO
SFEIR BUSINESS DEVELOPMENT
CUSTOMER RELATIONSHIPS

LOCATION CONTACT
CONTACT LANGUAGE
LANGUAGE CAREER
CAREER
Kyiv, Ukraine +380
+380 68
(75)797
61778434462 English
EnglishB2–C1
C1–C2 6.5+ years
4 years
Ukrainian Citizenship Telegram: @quammii Interview-ready $3,000–4,000 / month
Telegram: Wonderyou2 Fluent $2,500–3,000 / month

EXECUTIVE PROFILE
EXECUTIVE PROFILE CAREER POSITIONING
CAREER POSITIONING
Results-driven sales and business development professional with 6.5+ years of progressive Senior Sales
Senior SalesManager
Manager
Results-driven sales and brand management professional with 4 years of experience.
experience, Sales Team
TeamLead
Strong track from hands-on
record sales to
in developing department
sales leadership.
processes, Strongbuilding
leading teams, track record in building
customer Sales Lead
sales processes, developing teams, training employees, managing customer relationships Head of
Brand Sales
Manager
relationships and supporting brand growth. Combines strategic thinking with practical
and translating commercial goals and
into astructured action. Combines Business Development
DevelopmentManager
execution, strong communication customer-focused approach.strategic thinking with Business Manager
practical execution and a strong understanding of customer needs. Customer Relationship Manager
Customer Relationship Manager

PROFESSIONAL EXPERIENCE
HEAD OF
BRAND SALES DEPARTMENT
MANAGER JUL
JUL 2022
2022 ——MAY
MAY2026
2026

Private Company || Kyiv
Private Company Kyiv
Led the department's commercial and operational activity, combining people management, sales planning, performance control and cross-functional
Managed brand development and commercial activities, connecting customer needs, sales performance and brand positioning.
coordination.
• Developed and maintained brand positioning, messaging and customer-facing standards.
••Coordinated
Built and organized a sales
promotional team,and
initiatives including recruitment,
supported campaignsonboarding,
designed to training
increaseandbrandongoing development.
awareness.
• Designed and implemented sales strategies, workflows, targets and performance
• Worked with sales and marketing teams to align commercial goals with brand strategy. standards.
••Monitored
Planned daily, weekly
customer and monthly
feedback, activityand
market trends and monitored
competitor execution
activity against
to identify KPIs.
growth opportunities.
••Supported
Developed employee
creation motivation
of sales materials,approaches andand
presentations supported individual performance
brand communication assets. improvement.
••Maintained
Analyzed sales results,
consistent lead
brand quality and digital
communication acrosstraffic to identify
customer growth
touchpoints andopportunities.
digital channels.
••Analyzed
Coordinated with marketing
commercial results and and adjacent
customer departments
response to improve
to improve brand and lead handling
sales and customer experience.
initiatives.
••Supported
Maintained communication
team members with with clients
product, and partners
communication and
and supported commercial
brand-related guidance. initiatives.
• Prepared management reporting covering sales results, team performance and departmental activity.
• Handled non-standard operational situations and developed practical solutions.

SALES TEAM LEAD MAY 2020 — FEB 2022

International Business Consulting Company
Managed a sales team while maintaining personal commercial performance and developing long-term customer relationships.
• Planned team workload, established priorities and monitored quality standards.
• Trained employees in sales techniques, communication, negotiation and customer needs analysis.
• Introduced process improvements aimed at increasing productivity and consistency.
• Conducted individual and corporate client consultations and developed tailored solutions.
• Negotiated new agreements and managed updates to existing customer relationships.
• Maintained documentation and CRM information throughout the customer lifecycle.
• Supported team members with operational and technical guidance.
• Participated in building and launching new sales teams and strengthening team culture.
• Personal performance: average 18–32 successful deals per month.
• Completed and delivered professional training based on the course 'Active Sales within Market Analytics'.

SALES MANAGER JAN 2018 — APR 2020

First Analytical Group
Managed the complete sales cycle and developed customer relationships through proactive and consultative communication.
• Processed inbound leads and conducted outbound prospecting and cold calls.
• Qualified leads, identified customer needs and prepared relevant solutions.
• Conducted consultations, negotiations and follow-up communication.
• Managed customer records and sales activities in CRM systems.
• Maintained and developed the customer database.
• Monitored sales pipeline progress and supported closing of new agreements.

CAPABILITY MATRIX
COMMERCIAL LEADERSHIP OPERATIONS

Sales strategy Team management Planning & reporting

Negotiation Recruitment CRM management

CAMILLASFEIR
JOSEPH BOYKO• DETAILED
• DETAILED PROFESSIONAL
PROFESSIONAL RESUME
RESUME 1
Closing Training & coaching KPI tracking

Customer retention Motivation Process optimization

Lead qualification Performance reviews Cross-functional work

ADDITIONAL PROFESSIONAL EXPERIENCE
Before specializing in sales leadership, gained international professional experience across Europe and China, including teaching and scouting-related
roles. Additional background includes television and media projects, work with recognized Ukrainian artists and entertainment professionals, and
Business English teaching at KROK University. This combination strengthened communication, presentation, cross-cultural and
relationship-management skills.

ADDITIONAL PROFESSIONAL EXPERIENCE
TRAINING & DEVELOPMENT EDUCATION
Extensive
Business experienceinconducting
Management employee
American School training
· ADMA NDUand workshops in State Pedagogical Institute of Foreign Languages
sales,
Sep communication,
2020 – Aug 2022 negotiation, customer needs analysis, Specialist Degree • 2004–2009
performance
Completed improvement,
an American schoolprofessional
program withdevelopment
SAT and IELTSand team
preparation, followed by university studies at NDU
ineffectiveness.
the United States and Business Management. Also completed additional languageLANGUAGES training.
LANGUAGES
• Completed structured coursework focused on business fundamentals, managementEnglish and professional
B2–C1• • communication.
Ukrainian Native/Fluent • Russian Fluent
English C1–C2 Fluent • Ukrainian Native/Fluent • Russian Fluent
• Prepared for SAT and IELTS examinations through academic English and standardized-test training.
• Developed analytical thinking, written communication, presentations and academic research skills.
PERSONAL
ADDITIONAL STRENGTHS
• Continued university-level studies through
PROFESSIONAL the NDU American Program with a focus on Business Management.
EXPERIENCE EDUCATION
• Strengthened cross-cultural communication and language skills through an international academic environment.
Goal-oriented • Responsible
Business Management • Motivated
in American • Fast NDU
School · ADMA learner • Analytical thinker • Strong communicator
ADMA International • Strategic mindset • Adaptable • Detail-oriented
School
• Continuous
Sep 2020 – Auglearner
2022 University NDU American Program
Completed an American school program with SAT and IELTS preparation, followed by university
EDUCATION
Business studies at NDU
Management
INTERESTS
in the United States and Business Management. Also completed additional languageSep training.
2020 – Aug 2022
• Completed structured coursework focused on business fundamentals, managementADMA International
and professional School
communication.
Automotive
• Prepared forculture
SAT and • Yoga
IELTS•examinations
Fitness • Literature on achievement
through academic English and personalUniversity
development
and standardized-test NDU American Program
training.
LANGUAGES
Business
• Developed skills in analytical thinking, written communication, presentations and academic Management
research.
• Continued university-level studies through the NDU American Program with a focusSpanish Sep 2020 • English
on Business – Aug • Russian
2022
Management.
• CAREER OBJECTIVE
Strengthened Arabicacademic
cross-cultural communication and language skills through an international • Frenchenvironment.
To join a progressive organization in a senior sales, business development or customer-facing
LANGUAGES leadership position where experience in team
development, sales strategy and client relationships can contribute to sustainable growth and stronger commercial performance.
Spanish • English • Russian
Arabic • French

CAMILLASFEIR
JOSEPH BOYKO• DETAILED
• DETAILED PROFESSIONAL
PROFESSIONAL RESUME
RESUME 2