Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/19834372/

Work experience

Business development/Sales development representative

from 04.2026 to now (7 months)
FxBridge, Remote (Finance, banking, and insurance)

identified and qualified B2B clients based on business needs and fit. Conducted prospect research and lead generation using Apollo and Lusha. Managed prospects pipelines using CRM tools, tracked engagement and follow-up, and maintained accurate sales activity records

Customer support representative

from 04.2023 to 02.2026 (2 years 11 months)
Koins microfinance bank, Remote (Finance, banking, and insurance)

Managed customer relationships and handled client enquiries, complaints, and account-related issues across multiple communication channels. Supported customers with loan repayments, account enquiries, and financial products while ensuring timely resolution of issues. Conducted tele sales and followed up with existing and prospective customers to promote financial products and services.

Knowledge and skills

• Initiative
• Honesty
• Goodwill
• Communicability
• Adaptability
• Attentiveness
• Conflict-free
• Active sales
• Discipline
• Handling objections
• Management of CRM
• Direct sales
• B2B Sales
• Persistence

Language proficiencies

English — fluent