Contact information

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Work experience

Career break

from 03.2025 to 05.2026 (1 year 3 months)
Навчання

Менеджер чата

from 01.2024 to 02.2025 (1 year 2 months)
Проєктна робота (Роздрібна торгівля)

Education

КУБГ

Англійська мова та література (переклад), Київ
Unfinished higher, from 2023 to 2027 (4 years)

Наразі закінчила 3 курс. На етапі розпочати 4 рік навчання (останній)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• Підтримка клієнтів
• Робота з CRM
• Ділове листування
• Вирішення проблем
• Копірайтинг
• Створення контенту
• Adobe Lightroom
• Письмовий переклад
• Адаптація тексту
• Редагування текстів
• Транскрибація
• Англійська мова

Language proficiencies

• English — above average
• Ukrainian — fluent
• French — beginner
• German — beginner

Additional information

I am a dedicated and highly adaptable professional combining a strong academic background in English philology with practical experience in customer communications, content creation, and translation. I possess a creative mindset balanced with strict discipline, ensuring fast mastery of new software, CRM systems, and product specifications.

In my freelance experience, I managed incoming user inquiries and delivered prompt, high-quality online consultations to ensure customer satisfaction. I navigated and updated CRM systems efficiently, maintaining high concentration in a fast-paced digital environment. Furthermore, I drafted, formatted, and translated structured commercial descriptions for e-commerce goods, detailing specific product parameters. I also executed visual packaging of digital content through color correction and photo retouching using Adobe Photoshop, Lightroom and Canva.

I speak Fluent and Advanced English, supported by over 11 years of study and a University degree. I am skilled in stylistic text adaptation, transcription, linguistic transformations, multilingual translation, and proofreading. During my academic practice, I designed structured lesson plans and slide presentations, applying educational frameworks to adapt complex content for diverse learners.

I am a fast learner with strong cross-cultural communication skills, empathy, and a talent for creative problem-solving. I am currently seeking a remote position where I can apply my linguistic abilities and technical skills to bring real value to the team.