Ekene

Customer Support, Sales Manager

Employment type:
full-time
City of residence:
Kyiv
Ready to work:
Kyiv, Remote

Contact information

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Work experience

Customer Support/ Catalog Manager

from 11.2021 to 12.2023 (2 years 2 months)
NDA (IT)

Catalog/Rights Administrator

from 12.2020 to now (6 years)
3kene(self - employed), Remote (Show business, art and entertainment)

Independently manage all aspects of a music career and small creative business, including client communications, contract negotiation, and rights administration for a growing catalog (~20 releases). Serve as primary point of contact for collaborators and clients, resolving issues and coordinating multi-party projects. Built and maintain a CRM-style tracking system (Notion) across 5 databases for releases, contracts, and finances. Currently provide catalog administration services to external clients, including contract drafting, royalty auditing, and reporting.

Education

Kyiv Aviation Institute

Computer Engineering, Kyiv
Higher, from 2019 to 2023 (4 years)

Knowledge and skills

  • Ability to work in multitasking mode
  • Attentiveness
  • Management of CRM
  • Reporting
  • Work with clients
  • Communicability
  • Notion

Language proficiencies

English — fluent

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