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Stanislav Romanko
Technical Support Engineer
[open contact info ](look above in the "contact info" section) | [open contact info ](look above in the "contact info" section) | Lviv, Ukraine
SUMMARY
Technical Support Engineer with more than 2 years of experience in troubleshooting software, hardware,
network, and user-related issues. Skilled in diagnosing technical problems, supporting end users, and
maintaining stable IT operations. Additional hands-on experience in system and network administration,
including Windows environments, Active Directory, GPO, MikroTik, VPN configuration, and infrastructure
management.
PROFESSIONAL EXPERIENCE
Technical Support Specialist 10/2023 – 08/2026
MeestIT Lviv, Ukraine
Provided L1/L2 technical support for Meest Express, Meest China, Meest
International, and Rosan in a 24/7 support environment.
Diagnosed and resolved user, software, hardware, network, and access-related
incidents.
Administered Active Directory, Group Policy, 1C:Enterprise, VPN, and internal
corporate services.
EDUCATION
Bachelor's Degree 2017 – 2021
Lviv Polytechnic National University Lviv, Ukraine
Computer Science
Master's Degree 2024 – 2025
Ukrainian National Forestry University Lviv, Ukraine
Computer Science
SKILLS
Technical Support
L1/L2 Support, Troubleshooting, Incident Resolution, Remote User Support, Hardware & Software Support
Systems Administration
Active Directory, Group Policy (GPO), Windows Server, User & Access Management, 1C Administration
Networking
TCP/IP, DNS, DHCP, VPN, MikroTik, Network Troubleshooting
Programming
Python, C
LANGUAGES
English Ukrainian
B2 Native
Technical Support Engineer
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SUMMARY
Technical Support Engineer with more than 2 years of experience in troubleshooting software, hardware,
network, and user-related issues. Skilled in diagnosing technical problems, supporting end users, and
maintaining stable IT operations. Additional hands-on experience in system and network administration,
including Windows environments, Active Directory, GPO, MikroTik, VPN configuration, and infrastructure
management.
PROFESSIONAL EXPERIENCE
Technical Support Specialist 10/2023 – 08/2026
MeestIT Lviv, Ukraine
Provided L1/L2 technical support for Meest Express, Meest China, Meest
International, and Rosan in a 24/7 support environment.
Diagnosed and resolved user, software, hardware, network, and access-related
incidents.
Administered Active Directory, Group Policy, 1C:Enterprise, VPN, and internal
corporate services.
EDUCATION
Bachelor's Degree 2017 – 2021
Lviv Polytechnic National University Lviv, Ukraine
Computer Science
Master's Degree 2024 – 2025
Ukrainian National Forestry University Lviv, Ukraine
Computer Science
SKILLS
Technical Support
L1/L2 Support, Troubleshooting, Incident Resolution, Remote User Support, Hardware & Software Support
Systems Administration
Active Directory, Group Policy (GPO), Windows Server, User & Access Management, 1C Administration
Networking
TCP/IP, DNS, DHCP, VPN, MikroTik, Network Troubleshooting
Programming
Python, C
LANGUAGES
English Ukrainian
B2 Native
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The candidate's resume is posted at https://www.work.ua/resumes/19883971/