Ярина

Yaryna Hrynchuk
Work permit: Spanish Date of birth: 24/02/1998

 Phone number: [open contact info](look above in the "contact info" section)  Email address: [open contact info](look above in the "contact info" section)
 Home: A Coruña, (Spain)

ABOUT ME

Business Development and Customer Service Manager with experience in building customer interaction systems and
optimizing business processes

WORK EXPERIENCE

 Citimed UA – Odessa, Ukraine

Pharmacist
[ 31/05/2020 – 27/02/2021 ]
Main activities and responsibilities:
• Sold non-prescription medicines, sanitary ware and hygiene items.
• Prepared request-orders for replenishment of the drug store stocks. To do this I fulfilled sales analysis and
forecasting of needs for drugs and medical supplies.
• Ensured compliance with sanitary regime and pharmaceutical order.
• Accurately and competently filed the necessary medical documentation.
• Took part in the reception of goods, its distribution in storage places.
• Carried out cash operations, kept a record of movement of money, made cash reports at the end of the
working day.

Special knowledge, needed for this position:
• I have theoretical and practical skills of a doctor; I know dose, peculiarities of taking drugs, correctness of
combination of drugs among themselves; knowledge of pharmacological properties of medicinal products,
indications for use. Possession of normative-legal base of pharmacy activity

 RECKITT BENCKISER UKRAINE LLC – Odessa, Ukraine

Medical sales representative
[ 02/04/2018 – 14/11/2019 ]
Main activities and responsibilities:

• Promoted company's products to the doctors in the field of pediatrics, ophthalmology and gastroenterology.
• Held presentations of drugs, took part in conferences, exhibitions, trainings.
• Сontrolled the expiration dates of the drugs that are stored in the pharmacy to avoid expiration overdue.
• Worked with pharmacists in pharmacies, provided training and presentation of the drugs and ensured that
they would recommend the company’s products in priority.
• Worked with clients' objections.
• Planned and fulfilled personal visits.
• Provided activities and market reports on time.

 Polpharma UA – Odessa, Ukraine

Regional development manager
[ 31/01/2021 – 06/2023 ]
Main goals of the position:
• To increase brand awareness
• To increase sales in the region
 • To increase number of clients that participate in the product development projects
• To control product placement in the points of sales (delivery, stock control, payment control)
Main activities and responsibilities:
• Development of strategic plans for regional development and their implementation. Analysis of the current
situation in the region (market segment: drugs for cardiology and neurology), planning further actions to
achieve the goals of current projects and long-term development plans.
• Controlling the current stocks of drugs and payments according to the conditions of the contracts at the
clients' sales points, corrective actions in case of non-fulfillment.
• Monitoring the regional sales of medicines in cardiology and neurology of Polpharma company and the
competitors.
• Maintaining customer relationships (120 clients). Conducting official business negotiations.
• Managing client activities for various development programs in the region. Coordinating and assisting clients
to achieve their goals according to the program they participate in.
• Planning and fulfilling client visit schedule.
• Conducting product training for sales staff.
• Making analytical reports on the work of the region for the director of the company and the head of the
department.

EDUCATION AND TRAINING

Biologist, research worker, University Lecturer ( Master Degree)
Odessa I.I.Mechnikov National University [ 31/08/2015 – 30/12/2020 ]
Address: Dvoryanskaya str., 2, 65082 Odessa (Ukraine) | Website: onu.edu.ua | Field(s) of study: Natural sciences,
mathematics and statistics: Biology Chemistry

LANGUAGE SKILLS

Mother tongue(s): Ukrainian | Russian

Other language(s):
English Spanish
LISTENING A2 READING A2 WRITING A1 LISTENING B2 READING B2 WRITING B1
SPOKEN PRODUCTION A1 SPOKEN INTERACTION A1 SPOKEN PRODUCTION B2 SPOKEN INTERACTION B2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

SKILLS

Experienced Computer User / Team-work oriented / Flexibility / meet commitments / CRM user / set
production KPI / customer relationship management

Personal skills

Forward planning and strategic thinking / Responsibility / Customer centric, self-driven and result oriented / Motivate
d / Focus, Goal Orientation, Goal Setting / Analytical skills and abillity to solve problems / Organizational and planning
skills / perform project management / Strategic, problem solving/KPI oriented / Microsoft Office, Microsoft Word,
Microsoft Excel, Outlook, Facebook, Google / Good listener and communicator

DRIVING LICENCE

Driving Licence: B