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Максим

Спеціаліст helpdesk

Considering positions:
Спеціаліст helpdesk, системний адміністратор, DevOps engineer, інженер технічної підтримки 
Age:
24 years
City of residence:
Lviv
Ready to work:
Kyiv, Lviv, Remote

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TEL [open contact info](look above in the "contact info" section)
MAIL [open contact info](look above in the "contact info" section)
LOC Kyiv, Ukraine
GIT github.com/dgessus

MAXYM OSTAPETS
マキシム・オスタペツ

SYSTEMS & NETWORK ADMINISTRATOR

Technology amuses me, so I've worked everywhere in IT, from customer tech support to NOC engineer at an ISP. Looking for
a demanding role that either deepens my skills or drops me into a new, uncharted domain.
技 · S K I L L S AT A G L A N C E 社 · COMPANIES I'VE WORKED WITH
Networking: TCP/IP, DNS, DHCP, NAT, VPN, COSMONOVA|NET ISP & data center
Juniper, Cisco, MikroTik ~81–200 employees
Systems: Linux CLI, Windows Server, AD & GPO, SOTA Alliance retail chain, 50+ facilities
VMware ESXi Kraft Deckensysteme Ukraine
Voice: SIP, Asterisk, IP phones & VoIP gateways ~21–80 employees
Code: Python (Flask, SQLAlchemy, Telegram Binotel cloud telephony
~200–800 employees
bots), PowerShell, Batch, SQL National Aviation University
Physical security: Hikvision access control & ~1,500 administrative staff
CCTV

経 EXPERIENCE 職歴

NOC Engineer / COSMONOVA|NET May 2026 – Jul 2026
Monitored the ISP's MAN network in real time
Responded to incidents and proactively prevented network outages for customers
Configured access & aggregation switches and Juniper core routers
Handled L1 incident escalations
System Administrator / SOTA Alliance Mar 2025 – Feb 2026
Maintained IT operations across 50+ sales facilities
Automated routine POS computer deployments with custom Batch/PowerShell scripts
Built and deployed a Telegram FAQ bot (python-telegram-bot, aiosqlite) with regex-based NLP, a built-in ticketing system
and a modular structure for integration with existing systems
System Administrator / Kraft Deckensysteme Jan 2025 – Mar 2025
Installed and configured a Hikvision 4-door access control system with magnetic locks and dual card readers; wrote
scripts to enforce access policies
Maintained camera recording and operation across 3 facilities, plus an Apache web server
Employee support: printing, RDP, new Active Directory accounts, new workplace setup

MAXYM OSTAPETS
L2 VoIP B2B Support / Binotel LLC Jan 2024 – Dec 2024
Managed technical escalations for enterprise clients using SIP
L2 configuration and troubleshooting of softphones, IP phones and VoIP gateways
Resolved complex B2B VoIP transit issues to ensure optimal voice quality
Guided IP telephony deployments; supported foreign clients in English
Technician / National Aviation University May 2023 – Sep 2023
Department of Telecommunications
Supported faculty with hardware and software issues
Installed MFPs, projectors and interactive whiteboards
Assisted with deployment, maintenance and troubleshooting of the campus LAN

技 SKILLS 技能

PROGRAMMING Python (SQLAlchemy, Flask basics, python-telegram-bot), PowerShell, Batch, SQL
NETWORKING TCP/IP, DNS, DHCP, ARP, NAT, HTTP, VPN, SSH. Cisco IOS, Arista, D-Link DGS/DCS, MikroTik
RouterOS (basics)
SYSTEMS Linux/Unix command line, Windows Server basics, MS GPO & AD basics
VOICE VoIP: SIP, Asterisk basics
VIRTUALIZATION VMware ESXi 7, Hyper-V, VirtualBox
SECURITY Hikvision access control & CCTV administration
今 CURRENTLY BUILDING 制作中

A personal micro-CRM on a full Python stack (SQLAlchemy + Flask + python-telegram-bot). Next up once the core is done:
Docker Compose for deployment.
言 LANGUAGES 言語

ENGLISH UKRAINIAN
Advanced Native

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