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Daryna

Operations manager

City of residence:
Kyiv
Ready to work:
Remote

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Daryna Samchuk

Phone: [open contact info](look above in the "contact info" section) (Mobile) | Email address: [open contact info](look above in the "contact info" section) | Address:

Tallinn, Estonia (Home)

WORK EXPERIENCE

28/02/2025 - 01/04/2026 - TARTU, ESTONIA
TEAMLEAD AND OPERATIONS SPECIALISTOPTILINEX OÜ

• Built and developed operational processes and structures from scratch in a fast-growing startup, working
across teams to create scalable ways of working.
• Managed warehouse and inventory operations, including stock tracking, stock accuracy, inventory control,
and inbound/outbound shipments.
• Managed purchasing and supplier relationships, ensuring availability of materials and goods required for
daily operations.
• Led cross-functional projects to improve operational efficiency, eliminate bottlenecks, and standardize
workflows.
• Implemented Lean and 5S practices to improve workplace organization, reduce waste, and establish
continuous improvement routines.
• Developed and maintained SOPs, policies, workflows, and operational standards to bring consistency and
structure to a rapidly growing business.
• Monitored operational KPIs and performance data, identifying improvement opportunities and
supporting planning, execution, analysis, and corrective actions.
• Worked with senior leadership on organizational structure, team development, role definition, and
operational planning as the company scaled.
• Managed the end-to-end implementation of an HRIS, coordinating process design, testing, rollout,
stakeholder communication, and adoption.
• Coordinated daily operations across different teams, solving operational issues and ensuring priorities,
processes, and resources were aligned.
• Ensured compliance with internal policies and Estonian labour legislation while maintaining accurate
operational documentation.

VOLUNTEERING

24/02/2024 - 31/07/2026 ESN Tartu
Event Manager and Member of the Board
• Managed the planning and delivery of up to five events per week for an international community,
overseeing the full event lifecycle from concept to post-event evaluation.
• Coordinated venue sourcing, bookings, vendor relationships, and logistical arrangements to ensure
successful event execution.
• Negotiated with venues, suppliers, and internal stakeholders to optimise budgets, reduce costs, and
maximise event value.
• Developed a one-year operational event plan aligned with organisational objectives and available
resources.
• Led the implementation of the Pretix ticketing platform, digitalising event registration and payment
processes while improving operational efficiency and reducing on-spot operations.
• Prepared operational and performance reports, analysing outcomes and identifying opportunities for
continuous improvement.
• Represented the organisation at national and international assemblies, contributing to strategic
discussions and organisational decision-making.
• Developed internal policies, documentation, and standardised procedures supporting consistent event
management practices.

30/11/2025 - 31/05/2026 ESN Finland
Operations TeamLead of "Pirates of The Baltic Sea"
• Led the Operations Team responsible for delivering one of Europe's largest student events for over 1,500
participants.
• Coordinated operational planning, task allocation, and communication across volunteers, vendors, and
external partners.
• Managed accommodation, catering, transportation, and logistical arrangements for organising teams and
participants.
• Oversaw procurement, inventory management, transportation, and distribution of event materials,
merchandise, and equipment.
• Supported budget planning and cost optimisation while ensuring operational requirements were met.
• Monitored operational timelines, coordinated deliverables, and ensured deadlines were achieved
throughout the project.
• Contributed to the creation of a new operational leadership role, defining responsibilities and supporting
organisational development.

EDUCATION & TRAINING

31/08/2021 - 31/05/2025 - KHARKIV, UKRAINE
BACHELOR OF TECHNOLOGY: CYBERSECURITY IN FINANCIAL TECHNOLOGY- KARAZIN KHARKIV
NATIONAL UNIVERSITY

02/2024 - 02/2025 - TARTU, ESTONIA
ERASMUS+ BACHELOR OF CYBERSECURITY- UNIVERSITY OF TARTU

GOOGLE PROJECT MANAGEMENT: PROFESSIONAL CERTIFICATE- GOOGLE

• Project Management Foundations: Learned the full project lifecycle, including initiation, planning,
execution, and closure.
• Agile & Scrum Principles: Gained knowledge of Agile methodologies, including Scrum events, roles, and
artifacts.
• Project Documentation: Studied best practices for creating project charters, timelines, and risk
management plans.
• Stakeholder Communication: Explored techniques for effective communication, conflict resolution, and
team collaboration.
• Problem-Solving & Risk Management: Understood risk identification strategies and project
troubleshooting methods.
Field(s) of study:Management and administration

LANGUAGE SKILLS

Mother tongue(s): UKRAINIAN | RUSSIAN

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken production Spoken interaction

ENGLISH C1 C1 C1 C1 C1

ESTONIAN A1 A1 A1 A1 A1

POLISH A2 A2 A1 A1 A1

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