Варвара
Дата-аналітик
- City of residence:
- Kharkiv
- Ready to work:
- Kharkiv, Remote
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SUMMARY
I am an IT-qualified professional with two completed IT qualifications and practical experience with
Microsoft Office, Excel, databases, digital systems, technical documentation and structured information.
Alongside my studies, I gained four years of professional experience working with records, payments,
confidential information, system-related issues and employee training. I have experience balancing
technical study with employment and applying structured problem-solving across different
environments. I am interested in continuing to develop within a professional role where I can apply my
technical background while taking on increasing responsibility.
EDUCATION
Computer and Technology College of NTU “Kharkiv 09/2022 – 06/2026 | Kharkiv, Ukraine
Polytechnic Institute”, Diploma of Professional Pre-Higher
Education in Software Systems and Complexes Maintenance
Achieved 1st place in the 2024 Mathematics Olympiad.
•
Completed technical projects involving system design, databases, software architecture and technical
•
documentation.
Created system diagrams and models to represent the structure, components and interaction of
•
technical solutions.
Used project planning and structured development processes while completing complex academic
•
projects.
Conducted Zoom consultations for prospective and new students, explaining admissions, study
•
processes and college requirements.
Successfully managed studies across two colleges while working alongside my education.
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Truro and Penwith College, BTEC Level 3 National 09/2023 – 06/2025 | Truro, United Kingdom
Extended Diploma in Information Technology - Grade DDD
Achieved DDD while completing practical technical and project-based assignments.
•
Studied project management using Agile and Waterfall approaches, including planning, progress
•
tracking and project documentation.
Designed technical solutions using databases, system diagrams and structured documentation.
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Completed software testing projects requiring systematic fault identification, validation and accurate
•
reporting.
Developed practical experience with computer systems, software and digital technologies.
•
PROFESSIONAL EXPERIENCE
Cafe Murano, Front of House Waitress 01/2026 – 07/2026 | London
Became trusted to resolve operational and system-related issues independently during busy service
•
periods before escalation.
Trained new team members on digital systems and procedures, supporting them throughout
•
onboarding.
Developed experience managing several simultaneous priorities while maintaining accurate digital
•
information.
Sainsbury’s, Customer Service Assistant 10/2024 – 11/2025 | Truro
Selected to move to the customer service desk, taking responsibility for more complex payment, refund
•
and account enquiries.
Investigated discrepancies by checking transaction information across internal systems and
•
maintained accurate records of refunds and returns.
Watermargin Chinese Restaurant, Waitress / Kitchen Assistant 05/2023 – 07/2024 | St Austell
Took responsibility for checking 30-50+ telephone and in-person orders for accuracy before
•
submission.
Checked deliveries against stock records and identified missing or incorrect items.
•
SKILLS
Microsoft Excel | SQL | Basic Python | Project Coordination | Data Analysis |
Database Management | Reporting & Documentation | Technical Information Research |
Software Testing | Progress Tracking
LANGUAGES
Ukrainian | Russian | English
VOLUNTEERING
Clear Skies Foundation, Volunteer Copywriter 08/2026 – Present | Remote
Research and analyse technical and scientific information from multiple sources.
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Turn complex information into clear, structured content while checking source accuracy.
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Work to defined content requirements and deadlines.
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NAFO Volunteer Support, Volunteer Logistics Support 07/2024 – 08/2024 | Prague, Czech Republic
Coordinated time-sensitive information between international volunteers and local contacts during
•
vehicle transport from Prague to Kyiv.
Organised timings, route information and updates to help keep the transport process coordinated.
•
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