Yevhen

Lukianov Yevhen
Senior Quality Assurance Engineer

Email: [open contact info](look above in the "contact info" section)
DoB: Oct-17, 1984
[open contact info](look above in the "contact info" section)

Summary
Highly motivated Senior QA Specialist with 10+ years of practical experience
delivering quality for intricate, high-scale software applications. Proven track record in
structuring comprehensive test documentation, encompassing test plans, detailed test
cases, and
checklists. Skilled at leveraging advanced QA methodologies, defect lifecycles, and agile
development frameworks to identify critical flaws early. Demonstrated success in analyzing
system requirements, managing workflows, and mentoring junior engineers to elevate
overall product standards.

Skills
● AI Workflow Optimization & Setup
● Telecom Testing (OSS/BSS)
● Salesforce Vlocity & Sales Cloud
● Enterprise Systems: CRM, WFM, SRM
● Salesforce Lightning & SaaS
● IT Integration (SOAP, JSON, XML)
● Postman API & SoapUI
● Jenkins
● SQL, VMware, Virtual Box
● Agile Methodologies & SAFe
● JIRA, Confluence

Experience
08/2021 - Senior QA Engineer SimplyAsk.ai

Responsibilities:
● Test complex Telecom (OSS/BSS) systems and enterprise platforms, ensuring
seamless performance across CRM, WFM, and SRM ecosystems.
● Validate Salesforce environments, delivering quality assurance for Salesforce Vlocity
(Industries), Sales Cloud, and Lightning-based SaaS components.
● Perform advanced IT integration and API testing using Postman and SoapUI,
validating REST/SOAP services, webhooks, XML, and JSON payloads.
● Ensure the quality of an AI-powered SaaS platform focused on business process
automation, AI agents, and no-code workflows.
● AI workflow optimization and setup, establishing efficient QA processes, automating
documentation, and refining testing pipelines for AI features.

● Perform end-to-end testing across the SDLC/STLC, from requirement analysis,
feature planning, and SAFe/Agile ceremonies to release validation.
● Execute comprehensive testing types (functional, regression, integration, exploratory,
smoke, UI, and acceptance) for high-scale web and Enterprise applications.
● Validate AI-driven core capabilities, including AI-generated responses, AI agent
behavior, prompt execution, and contextual consistency under real-world scenarios.
● Analyze business requirements and user stories to identify edge cases, missing
scenarios, data structure flaws (SQL), and architectural risks early.
● Design and maintain high-quality test artifacts, including test plans, comprehensive
test design specifications, checklists, and regression suites.
● Manage the complete defect lifecycle and team collaboration within JIRA and
Confluence, driving bug prioritization, verification, and engineering syncs.

05/2015 - 08/2021 Senior QA Engineer Netcracker Technology
● Software development Life Cycle and methodologies. (Waterfall, V-model, Scrum/Agile);
● Understanding of the Client-Server Architecture and Content Delivery Network.
● Experience with bug tracking systems (JIRA, QC).
● Experience with XML, JSON and API testing.
● Experience in detailed log file analysis and diagnosis of problems. -Experience in using
tools: Postman, Swagger, SQL, Jenkins, Tortoise, SVN.
● Experience in test application integrations with 3rd-party systems.
● Experience in creating testing documentation: test cases, test plan, testing reports.
● Analyzing and clarification of requirements.
● Test environment management.

08/2012 QA Engineer Netcracker Technology

07/2009 PrivatBank» IT department. Leading Specialist.

09/2007 PrivatBank» IT department. Specialist.

Education University
Ukrainian Academy of Banking of The National Bank of Ukraine.
Department/Specialty - Banking Technologies/ Economic Cybernetics.
Diploma – Specialist

Please refer to my LinkedIn page for recommendations and skills.