Марина

Maryna Kotrobai

Vinnytsia, Ukraine
[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

Objective

A dynamic and results-driven professional with a background in sales,
customer service, real estate and social media management. Adept at
identifying client needs, building relationships, and delivering high
levels of service in fast-paced environments.

Professional Experience

Property Advisor
Dubai, U.A.E | October 2024 – May 2026

• Specialized in selling and renting residential properties, managing clients from initial inquiry
through to closing.

• Managed property listings, viewings, negotiations, and transactions while building strong
client relationships.

• Created and managed social media marketing and property content to generate leads and
attract buyers and tenants.

Freelance Social Media Manager
Dubai, U.A.E | January 2024 – October 2024

• Developed and managed social media strategies for various clients, with a focus on
promoting their products and services.

• Created visually compelling content (videos, graphics, and infographics) to enhance posts
and boost engagement across digital platforms.

Client Sales Manager
Atlasiko Inc | Vinnytsia, Ukraine | 2019 – 2020

• Successfully managed client communications and negotiations, ensuring high customer
satisfaction and retention.

• Achieved consistent sales targets by maintaining strong relationships and providing excellent
after-sales service.

Guest Relation Executive
Shangri-La | Dubai, U.A.E | 2017 – 2019

• Promoted high levels of customer service, teamwork, and attention to detail in a luxury
hospitality environment.

• Handled cash transactions, billing, and administrative tasks while ensuring an organized
workflow, skills that translate well to managing real estate transactions.

Game Operator & Customer Service
Luna Park & Coffee Spot | New York, U.S.A | 2016

• Engaged with customers to provide a seamless experience, honing strong interpersonal and
communication skills.

• Managed cash operations and handled customer inquiries, demonstrating financial
responsibility and attention to detail.

Education

Bachelor’s Degree in Finance & Credit
Institute of Trade and Economics, Vinnytsia, Ukraine

Skills

• Sales & Client Management: Building relationships, negotiation, lead generation

• Content Creation & Editing: Video production, graphic design, infographics

• Real Estate Marketing: Developing social media strategies for various businesses

• Customer Service: Enhancing client satisfaction and experience

• Technical Proficiency: Capcut, Canva

• Social Media Management: Trend analysis, content planning, performance optimization

• Languages: English, Ukrainian, German (basic)

Personal Attributes

• Goal-Oriented: Dedicated to achieving sales targets and exceeding client expectations

• Adaptability: Quick to respond to new market trends and client demands

• Interpersonal Skills: Strong communication and negotiation abilities with a focus on client
satisfaction

• Creative Problem-Solving: Able to identify client needs and craft solutions that lead to
successful transactions