Вікторія

VIKTORIA KOVALEVA
Product Owner | Project Manager - B2B SaaS / Enterprise IT
Kyiv, Ukraine | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY
Product Owner and Project Manager with 6+ years of experience delivering B2B SaaS products for enterprise
customers in an international product company. Led cross-functional teams through the full product lifecycle -
from product discovery and roadmap planning to delivery, release, and post-launch optimization. Successfully
delivered AI-powered products, enterprise security initiatives (SSO, SAML), and multilingual SaaS platforms used
by global manufacturing organizations. Experienced in Product Discovery, stakeholder management, Agile
delivery, and translating complex business needs into scalable product solutions for enterprise and Fortune 500
customers.

CORE COMPETENCIES
Product Management: Product Discovery, Product Strategy, Roadmap Planning, Product Ownership, Backlog
Management, Feature Prioritization, MVP Definition, Go-to-Market Support, Release Planning.
Project Management: Stakeholder Management, Cross-functional Leadership, Release Management, Agile Delivery
(Scrum, Kanban, Scrumban), PMLC, SDLC, Requirements Elicitation.
Domain & Technical: B2B SaaS, Enterprise SaaS, AI Products (LLM / OpenAI), SSO / SAML / RBAC, Domain-Driven
Design (DDD), Business Process Documentation (BPMN 2.0), Localization & Multilingual Products (20+ languages),
SOC2 Compliance, QA Process Improvement.
Tools: Jira, Confluence, Trello, Figma, Balsamiq, Miro, Lucidchart, Draw.io, BPMN.IO, MS Excel, MS Word, MS
PowerPoint.
Technical Environment: REST APIs, PHP (Laravel, Yii2), React, React Native, iOS/Android Applications, MySQL,
PostgreSQL, Redis, AWS, Azure.

PROFESSIONAL EXPERIENCE
Product Owner | Waites Inc. | Dec 2025 - Present
• Lead product discovery activities including business problem definition, solution validation, feature prioritization,
and MVP scoping in collaboration with stakeholders and engineering.
• Drive product decisions on functionality, UX direction, and business logic - defending solutions to stakeholders
based on customer needs and business impact.
• Define and maintain the product roadmap, balancing customer needs, technical constraints, and business
priorities.
• Own and prioritize the product backlog, translating business goals and stakeholder requirements into epics, user
stories, and clear acceptance criteria.
• Partner with Engineering, QA, Design, and Business teams to ensure product decisions are translated into
predictable delivery outcomes.
• Communicate product vision, roadmap progress, release outcomes, and business impact to executive
stakeholders.

Project Manager | Waites Inc. | Jul 2020 - Dec 2025
• Managed cross-functional delivery teams of 13+ people within a Domain-Driven Design (DDD) structure,
coordinating Engineering, QA, Design, Customer Success, and Sales across multiple initiatives.
• Improved delivery processes by streamlining collaboration between Design, Engineering, and QA teams,
onboarding new team members, and establishing project documentation standards.
• Managed a portfolio of 5 - 6 concurrent projects for enterprise customers in the US and Europe, ensuring
predictable delivery and stakeholder alignment.
 • Drove the end-to-end delivery of an enterprise AI Assistant powered by OpenAI LLMs, including product discovery,
requirements engineering, UX definition, permissions model, engineering coordination, customer validation, and
production release.
• Coordinated enterprise identity and access management initiatives, including SSO, SAML authentication, RBAC,
and enterprise security requirements across multiple customer environments.
• Successfully launched 3 products from concept through production and led the complete redesign of 2 existing
products.
• Managed localization of a multilingual SaaS platform supporting 20+ languages, overseeing the complete
translation and QA workflow.

Logistics Service Analyst | LLC “LDK” | Aug 2016 - Jul 2020
• Participated in projects for organizational and functional process changes, including business process automation.
• Prepared technical specifications, conducted testing and verification of results, and developed user training
materials.
• Managed budgeting, cost analysis, and economic feasibility calculations for projects.
Planning Economist | CJSC “Korabel” | May 2015 - Aug 2016
• Formed monthly production plans and material procurement schedules; analyzed inventory usage in production.

SELECTED ACHIEVEMENTS
• Delivered 16 enterprise initiatives for global manufacturing customers, supporting product adoption and
enterprise expansion.
• Launched AI-powered capabilities within an existing B2B SaaS platform, expanding product functionality with
LLM-based workflows.
• Delivered enterprise security capabilities including SSO/SAML authentication to support enterprise customer
requirements.
• Led 3 full-cycle product launches from concept to production and redesigned 2 existing products.
• Established scalable product processes for localization, requirements management, and cross-functional delivery.

KEY PROJECTS
• AI Assistant, SSO/SAML, Multilingual Platform, Customer Success Dashboard, Demo Platform, Mobile Apps,
Enterprise Reporting.

EDUCATION
Master’s Degree, Computerized Systems Control and Automation
Kherson National Technical University | Sep 2008 - Jun 2013

PROFESSIONAL DEVELOPMENT
IT Delivery Manager School | Lemberg Tech Business School | Oct 2024 - Feb 2025
IT Development Process | iampm.club | Dec 2022 - Feb 2023
IT Project Management Course | Wezom IT Company | Sep 2018 - Nov 2018