Nataliia

Natalia Frankiw
Personal details:
Tel: [open contact info](look above in the "contact info" section);
Email: [open contact info](look above in the "contact info" section)
Nationality: Ukrainian
Languages Spoken:
Ukrainian (Native);
German, English, Russian, Polish (Upper-Intermediate);
French (Pre-Intermediate).
A confident, hardworking, experienced, organised, flexible, responsible, creative and communicative foreign languages personality. Presently looking to join a company that offers long term career prospects and also an opportunity to study more.
Education:
2012- 2016 Foreign languages department (bachelor’s degree) , Vasyl Stefanyk Precarpathian National University, Ivano Frankivsk;
2016- 2018 Foreign languages department (master’s degree), Vasyl Stefanyk Precarpathian National University, Ivano Frankivsk, red diploma
Certificates&Awards:
Journalist Certificate (2010)
C# Certificate (2017).
Work experience:
2016 ‒ Call-centre Netex Consulting;
2016-2017 ‒ Private lessons of English, German, Polish
2017 ̶ D@L services
2018- 2019: HR and Senior Staff Recruiter at Vitaver Staffing Company;
Customer Service Manager at Videomatica Production
March 2019- September : Customer Success & Back Office Support at Applebrie Limited; Icrypt;Forexglobal
Main responsibilities at Applebrie Limited and Icrypt:
Compliance checking;
Cooperation with all departments, including Funding department, Support department, Transaction department;
Cooperation with clients: assisting, responding to the emails, online chats;
Work with documents: checking, preparation of different reports;
Transactions checking;
Work with Zendesk ticket program
Additional tasks
Computer Skills: PC, Access, Excel, C#
Personal skills:
friendly;
responsible;
decision-making;
ability to learn and adapt fast;
stress tolerance;
highly motivated