Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/19996774/

Work experience

Sales manager

from 08.2024 to 05.2026 (1 year 10 months)
Xtiles Repair, Remote (Public and business services)

Lead a remote team of 15+ sales representatives to achieve company revenue targets. Manage the full sales cycle from lead generation to closing. Develop sales strategies, monitor KPIs, prepare forecasts, and oversee CRM management. Conduct virtual client meetings, negotiate contracts, and maintain long-term customer relationships. Collaborate with marketing to improve lead quality and conversion. Recruit, train, and mentor new sales staff while ensuring excellent customer satisfaction.

Achievements

* Increased annual revenue by 42%.
* Exceeded quarterly targets by 125%.
* Improved customer retention by 35%.
* Reduced sales cycle by 22%.
* Increased lead conversion by 30%.

Senior associate

from 12.2023 to 04.2024 (5 months)
CryptoChoice Ltd, Remote (Recruiting and HR)

Lead a remote team of 15+ sales representatives to achieve company revenue targets. Manage the full sales cycle from lead generation to closing. Develop sales strategies, monitor KPIs, prepare forecasts, and oversee CRM management. Conduct virtual client meetings, negotiate contracts, and maintain long-term customer relationships. Collaborate with marketing to improve lead quality and conversion. Recruit, train, and mentor new sales staff while ensuring excellent customer satisfaction.

Sales manager

from 03.2020 to 09.2023 (3 years 7 months)
BlackBox System Technology Ltd, Remote (IT)

Managed B2B and B2C sales activities, generated new business opportunities, maintained client relationships, negotiated contracts, and monitored sales pipelines using CRM software. Delivered online product demonstrations, prepared reports, analyzed market trends, and worked closely with technical and customer support teams to improve customer experience.

Achievements

* Increased new customer acquisition by 38%.
* Achieved over 120% of monthly sales targets.
* Increased repeat business by 28%.
* Maintained 96% customer satisfaction.

Education

Taras Shevchenko National University of Kyiv

Information Technology
Higher, from 2017 to 2019 (2 years)

Knowledge and skills

• Active sales
• Discipline
• Management of CRM
• Direct sales
• Honesty
• Attentiveness
• Goodwill
• Purposefulness
• Communicability
• Hardworking
• B2B Sales
• Handling objections
• Diligence
• Zoho CRM
• Kommo CRM
• HubSpot
• Adaptability
• MS Office
• B2C Sales
• Cold sales
• Processing hot applications
• Customer orientation
• Technical support for users
• Second line of support
• Work with customers

Language proficiencies

English — advanced

Additional information

Telegram: @Om_Aw1