Ukraine's #1 job service
Феріде
Рекрутер
- City of residence:
- Lviv
- Ready to work:
- Remote
Contact information
The job seeker has provided: Phone numberMessenger
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
You can get this candidate's contact information from https://www.work.ua/resumes/20018905/
Uploaded file
Quick view
version
This resume is posted as a file. The quick view option may be worse than the original resume.
FERIDE POLNA
PROFILE
Customer-focused and multilingual professional with experience in
retail, hospitality, and customer service. Skilled in building positive
customer relationships, resolving challenges, and delivering high-
quality service in fast-paced multicultural environments. Adaptable,
calm under pressure, and committed to creating exceptional
customer experiences.
CONTACT
WORK EXPERIENCE
[open contact info ](look above in the "contact info" section)
Recruiter
[open contact info ](look above in the "contact info" section) Inditex Group | Aug 2025 – Aug 2026
Sourced and screened potential candidates.
Lviv, Ukraine
Conducted interviews and assessed applicants.
17.07.2002
Coordinated the hiring and onboarding process.
SKILLS Sales Assistant | Visual Merchandiser
Zara, Inditex Group – Vienna, Austria | Aug 2024 – Aug 2025
Customer Service
Delivered excellent customer service and achieved sales goals.
Exellence
Maintained visual merchandising standards.
Professional Supported daily store operations in a fast-paced environment.
Communication HR manager
Teamwork & Collaboration Private Business- Vienna, Austria | Feb 2024 – Jul 2024
Attention to Detail Managed recruitment, candidate screening and selection.
Adaptability & Flexibility Handled HR operations and personnel documentation
Problem Solving Coordinated employee onboarding and training.
Calm Under Pressure Customer Support Representative
Cultural Awareness Sure Lock & Key LLC – Lviv, Ukraine | May 2022 – Aug 2023
Assisted customers via phone and resolved inquiries.
Time Management
Handled complaints with empathy and professionalism.
LANGUAGES Provided effective solutions and maintained customer satisfaction.
EDUCATION
Ukrainian
Russian German Language Course | Vienna, Austria
English
Austrian Public Employment Service (AMS) | Dec 2025 – Mar 2026
Turkish
Bachelor’s Degree in International Relations
German
Ivan Franko National University of Lviv | Sep 2020 – Jun 2024
PROFILE
Customer-focused and multilingual professional with experience in
retail, hospitality, and customer service. Skilled in building positive
customer relationships, resolving challenges, and delivering high-
quality service in fast-paced multicultural environments. Adaptable,
calm under pressure, and committed to creating exceptional
customer experiences.
CONTACT
WORK EXPERIENCE
[
Recruiter
[
Sourced and screened potential candidates.
Lviv, Ukraine
Conducted interviews and assessed applicants.
17.07.2002
Coordinated the hiring and onboarding process.
SKILLS Sales Assistant | Visual Merchandiser
Zara, Inditex Group – Vienna, Austria | Aug 2024 – Aug 2025
Customer Service
Delivered excellent customer service and achieved sales goals.
Exellence
Maintained visual merchandising standards.
Professional Supported daily store operations in a fast-paced environment.
Communication HR manager
Teamwork & Collaboration Private Business- Vienna, Austria | Feb 2024 – Jul 2024
Attention to Detail Managed recruitment, candidate screening and selection.
Adaptability & Flexibility Handled HR operations and personnel documentation
Problem Solving Coordinated employee onboarding and training.
Calm Under Pressure Customer Support Representative
Cultural Awareness Sure Lock & Key LLC – Lviv, Ukraine | May 2022 – Aug 2023
Assisted customers via phone and resolved inquiries.
Time Management
Handled complaints with empathy and professionalism.
LANGUAGES Provided effective solutions and maintained customer satisfaction.
EDUCATION
Ukrainian
Russian German Language Course | Vienna, Austria
English
Austrian Public Employment Service (AMS) | Dec 2025 – Mar 2026
Turkish
Bachelor’s Degree in International Relations
German
Ivan Franko National University of Lviv | Sep 2020 – Jun 2024
Similar candidates
-
Рекрутер
40000 UAH, Remote, Kyiv -
Рекрутер
Remote, Ivano-Frankivsk , more 2 cities -
Рекрутер
Remote, Kyiv -
Рекрутер
Remote, Kyiv -
Рекрутер
Remote, Kyiv -
Рекрутер
45000 UAH, Remote
Compare your requirements and salary with other companies' jobs:
The candidate's resume is posted at https://www.work.ua/resumes/20018905/