Олександра

OLEKSANDRA
SKLIARSKA Based in Warsaw, Poland

A results-oriented professional with a high learning
capacity and adaptability. Seeking to develop a career in
iGaming, ensuring the establishment of a secure, reliable,
and efficient connection between the user and the
product.

WORK EXPIRIENCE

2026 Customer Experience Support SKELAR,
Languages DRESSLY

Customer support: handling user inquiries, resolving
Ukrainian – native
conflict situations.
Polish – B2
Financial operations: processing refunds.
English – B2
Analytics & feedback: gathering user feedback and
reporting bugs.
SKILLS Operations & CRM: maintaining internal
documentation, working with CRM systems, and
Analytical skills Т
екст абзаца

updating the knowledge base.
Customer inquiry handling
CRM and back-office proficiency
Google Workspace, Excel, and Notion
2025 Real estate agent (Remote)
proficiency
Time management Communicated with property owners and clients via
Stress tolerance calls, SMS, and email to arrange cooperation
Attention to detail Coordinated property photoshoots, viewings, and client
Teamwork presentations
Maintained Excel spreadsheets to track processes and

Education
agreements

University Vistula. Warsaw
Manager of the cafe Good Morning
Business and security analytics 2024- Operations management: staff scheduling, inventory
2025 control, order coordination.
Supply chain & quality: supplier relations, delivery
tracking, product quality control.
Accounting & analytics: tracking expenses, sales, and
inventory in Google Sheets/Excel.
Customer service: handling inquiries and maintaining
[open contact info](look above in the "contact info" section) service standards.
[open contact info](look above in the "contact info" section)
telegram @sashassska