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Менеджер з персоналу
- Considering positions:
- Менеджер з персоналу, менеджер по роботі з клієнтами, перекладач англійської, перекладач німецької, перекладач польської, перекладач іспанської, перекладач французької, асистент керівника
- City of residence:
- Kyiv
- Ready to work:
- Kyiv, Lviv, Remote
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IRYNA TURCHYN [open contact info ](look above in the "contact info" section)
[open contact info ](look above in the "contact info" section)
Kyiv, Ukraine
WORK EXPERIENCE
Quality Assurance Manager
HSBC in Krakow, Poland 2024-2025
Surveillance Analyst
PROFILE
HSBC in Krakow, Poland, 2022-2024
Aspiring individual with multifaceted
work background, all the time eager to
Support the team with in-depth knowledge of Surveillance processes
learn and explore new grounds, team
(completed step in QA, cross-trained in Audio, E-Comms and
player with a feeling of responsibility. Enhanced Surveillance processes)
Setting my objectives high and always Build and manage stakeholder relationships (leading RM calls and
ready to take action. preparing presentations for Germany business partners, managing BP
queries)
Manage introduction process of New Joiners (leading NJ Committee,
conducting Parallel reviews, Shadowing sessions, Ice Breakers)
EDUCATION
Manage execution of Surveillance processes (Ensuring closure of all
Bachelor's degree (Ukrainian- follow-ups and delivering high-quality IQA results)
English translation) Support other workstreams (Audio, NGTF testing, Lexicon refinements for
LAB and US on-shore team, NLP project, L1-L3 direct escalation)
Ternopil Volodymyr Hnatyuk
National Pedagogical University
2011 - 2015 Senior Process Executive
Cognizant TechSolutions Poland Sp. z o.o.
SKILLS Krakow (Poland), 2019-2022
Project Management
Conduct qualitative web analysis and research according to project
Relationship Building
requirements
Teamwork
Create Pay-Per-Click campaigns in German language on Google Ads
Time Management platform
Active Listening Support and fulfill daily TAT/UT targets
Effective Communication Promote cooperative work climate, maximizing productivity and
quality assurance
LANGUAGES Manager-Translator
Ukrainian (native) Trans-Auto-D, Volochysk (Ukraine), 2016-2019
English (fluent)
German (fluent) Prepare balance sheets and financial reports
French (fluent) Apply for transportation permits for oversized cargo in Germany and
Polish (fluent) Poland
Spanish (fluent) Interpret during meetings with international clients in Ukraine and Germany
Portuguese (intermediate) Assist with visa application/business trips/creation of marketing materials
Organise and supervise oversized cargo transportation trips from
Italian (intermediate)
Europe to Ukraine in order to deliver on-time and on-budget project
Dutch (basics)
outcomes to clients
[
Kyiv, Ukraine
WORK EXPERIENCE
Quality Assurance Manager
HSBC in Krakow, Poland 2024-2025
Surveillance Analyst
PROFILE
HSBC in Krakow, Poland, 2022-2024
Aspiring individual with multifaceted
work background, all the time eager to
Support the team with in-depth knowledge of Surveillance processes
learn and explore new grounds, team
(completed step in QA, cross-trained in Audio, E-Comms and
player with a feeling of responsibility. Enhanced Surveillance processes)
Setting my objectives high and always Build and manage stakeholder relationships (leading RM calls and
ready to take action. preparing presentations for Germany business partners, managing BP
queries)
Manage introduction process of New Joiners (leading NJ Committee,
conducting Parallel reviews, Shadowing sessions, Ice Breakers)
EDUCATION
Manage execution of Surveillance processes (Ensuring closure of all
Bachelor's degree (Ukrainian- follow-ups and delivering high-quality IQA results)
English translation) Support other workstreams (Audio, NGTF testing, Lexicon refinements for
LAB and US on-shore team, NLP project, L1-L3 direct escalation)
Ternopil Volodymyr Hnatyuk
National Pedagogical University
2011 - 2015 Senior Process Executive
Cognizant TechSolutions Poland Sp. z o.o.
SKILLS Krakow (Poland), 2019-2022
Project Management
Conduct qualitative web analysis and research according to project
Relationship Building
requirements
Teamwork
Create Pay-Per-Click campaigns in German language on Google Ads
Time Management platform
Active Listening Support and fulfill daily TAT/UT targets
Effective Communication Promote cooperative work climate, maximizing productivity and
quality assurance
LANGUAGES Manager-Translator
Ukrainian (native) Trans-Auto-D, Volochysk (Ukraine), 2016-2019
English (fluent)
German (fluent) Prepare balance sheets and financial reports
French (fluent) Apply for transportation permits for oversized cargo in Germany and
Polish (fluent) Poland
Spanish (fluent) Interpret during meetings with international clients in Ukraine and Germany
Portuguese (intermediate) Assist with visa application/business trips/creation of marketing materials
Organise and supervise oversized cargo transportation trips from
Italian (intermediate)
Europe to Ukraine in order to deliver on-time and on-budget project
Dutch (basics)
outcomes to clients
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The candidate's resume is posted at https://www.work.ua/resumes/20046304/