Алевтина

Alevtyna Shevchenko [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
Amazon & E-commerce / Marketplace Manager US Market |
[open contact info](look above in the "contact info" section)
Amazon Seller & Vendor | FBA | Marketplace Operations
Bucharest, Romania

SUMM ARY

E-commerce and Marketplace Manager with 6+ years of experience managing online marketplaces for the US market. Hands-
on experience with Amazon Seller Central and Amazon Vendor Central, as well as eBay, Walmart, and Newegg.
Experienced in end-to-end marketplace operations, including product listing creation and optimization, inventory management
and replenishment, FBA shipments, order fulfillment, customer reviews and returns, Amazon Seller Support cases, and
Account Health management. Strong ability to identify operational issues, coordinate with internal teams, and work directly
with Amazon Support to resolve complex marketplace-related problems.
Background in purchasing and procurement, with additional education in Internet Marketing, Web Design, and Front-End
Development.

EXPERIENCE

MARKETPLACE MANAGER 05/2020 - Present
American Technologies Network, Corp.
Manage marketplace operations for the US market, working with both Amazon Seller Central and Amazon Vendor Central.
Manage marketplace presence across Amazon, eBay, Walmart, and Newegg.
Create, maintain, and optimize product listings, including product information, titles, bullet points, descriptions, keywords,
and other relevant listing content.
Coordinate with the design team to obtain and implement product images and video content required for marketplace
listings.
Manage FBA operations, including shipment creation, shipment tracking, delivery monitoring, and resolution of inbound
shipment discrepancies.
Monitor FBA shipments and open Amazon Support cases when received quantities do not match shipped quantities.
Manage inventory levels and replenishment, ensuring product availability and supporting continuous marketplace
operations.
Monitor and respond to customer reviews and returns, helping maintain a positive customer experience.
Manage Amazon Seller Support cases and resolve a wide range of marketplace issues, including stranded inventory,
suppressed listings, reimbursements, listing issues, and Account Health matters.
Communicate directly with Amazon Support to investigate and resolve operational and account-related issues.
Monitor pricing and product availability and support effective marketplace product positioning.
Manage order fulfillment processes and address issues related to products, shipments, and customer inquiries.
Collaborate with internal teams to resolve marketplace issues and improve operational efficiency.
Currently developing practical knowledge of Amazon Advertising / Amazon Ads.

PURCHASING MANAGER 09/2016 - 09/2019
IMPEXRON GmbH
Managed purchasing and procurement processes for materials and services.
Streamlined contract bidding and procurement processes to support competitive pricing.
Reviewed and approved purchase orders and invoices for accuracy and completeness.
Analyzed market conditions and delivery systems to assess current and future material availability.
Worked with suppliers and internal stakeholders to support efficient procurement operations.

TEACHER OF ENGLISH 04/2015 - 09/2016
Odessa Language Study Centre, Ukraine
Delivered English language instruction covering reading, grammar, composition, and literature.

1/3

Created tests and quizzes to evaluate student learning and comprehension.
Communicated with parents regarding student progress, challenges, and behavior.
Collaborated with teachers in other subject areas to integrate language skills across the curriculum.

EDUCATION

Romance and Germanic Philology 2010 - 2014
Odessa I.I. Mechnikov National University - Bachelor's Degree

CERTIFICATES

Internet Marketing 10/2024 - 03/2025
Hillel IT School

Web Design Basics 03/2024 - 05/2024
Hillel IT School

Front-End Basics 07/2022 - 10/2022
Hillel IT School

SKILLS

Amazon Vendor Central

Amazon Seller Central

Amazon Seller Support Cases

Amazon Advertising — currently developing

Amazon Marketplace Management

FBA Shipment Creation & Tracking

Inventory Management & Replenishment

Listing Issue Resolution

Reimbursements

Suppressed Listing Resolution

Stranded Inventory Resolution

Account Health Management

Reviews & Returns Management

Listing SEO & Keyword Optimization

Product Listing Creation & Optimization

Order Fulfillment

Other Marketplaces: eBay, Walmart, Newegg

2/3

L ANGUAGES

Russian Native German Basic
Ukrainian Native Dutch Beginner
English Advanced

3/3