Єлизавета

Syvytska Yelyzaveta
Junior PM / Project Coordinator
[open contact info](look above in the "contact info" section) · [open contact info](look above in the "contact info" section)

PERSONAL SUMMARY
I'm a Computer Science graduate moving into project management. I like planning and organizing things
more than writing code. I've always taken on organizing roles, in school I ran student council events, and at
university I coordinated a team project where I played the PM role. I also completed a Product IT course by
Genesis (“Creating and Developing IT Products”, 92%) to learn more about product management. For my
bachelor's thesis, I planned and built a full project on my own, from research to defense. I'm looking for an
entry-level PM or Project Coordinator role to start my career.

SKILLS
Planning & coordination SDLC & Tech background Notion & Google Workspace
Agile & Scrum Communication Skills Time management

PROJECTS
Team Project — "Чіназес" (University Schedule App), Team Work course
Coordinated a simulated software team project as PM: divided roles among teammates, set timelines, and
presented the project plan, milestones, and technology choices in lab sessions. Delivered a complete UI/UX
design for the app. The project scope was to simulate the development process rather than ship working
code.
Bachelor's Thesis — FraudGuard (ML Fraud Detection System)
Independently planned and delivered a full-cycle project: researched and compared five ML algorithms for
detecting fraudulent banking transactions, built a FastAPI backend and web dashboard, wrote full technical
documentation, and passed 74/74 unit tests. Managed the entire project timeline from initial research to
final defense.

PROFESSIONAL EXPERIENCE
Programming Instructor & Mentor — Logika IT School | Sep 2025 – May 2026
Taught Python, Web Development, and AI courses to 5 groups of 10 students each, plus one individual
student, using ready-made lesson materials and adjusting the pace to each group's needs.
Helped students plan their own group projects, including deadlines and roles.
Talked with parents and students regularly about progress and next steps.

Customer Support Specialist (Phone Line) — Monobank | Jun 2024 – Apr 2025
Answered around 120 customer calls per 12-hour shift, solving banking and app problems.
Handled conflicts and complaints in a calm and structured way.
Wrote down issues clearly and sent complex cases to the right team.

EDUCATION & CERTIFICATES EXTRACURRICULAR ACTIVITIES
Bachelor's Degree in Computer Science — Student Council President, High School
Computational Intelligence of Smart Systems Led the student council and organized recurring
Lviv Polytechnic National University | 2022–2026 school events, including sports tournaments, movie
Master's Degree in Computer Science (in nights, and board game tournaments, coordinating
progress) — Information Control Systems and logistics, timelines, and participant sign-ups.
Technologies
Lviv Polytechnic National University | 2026–2027 LANGUAGES
Genesis & Product IT Foundation for Education Ukrainian — Native
(PFE) | May 2024 English — B1
Course: "Creating and Developing IT Products"
(Grade: 92%)