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Марія

Менеджер по роботі з клієнтами

Considering positions:
Менеджер по роботі з клієнтами, менеджер з продажу, офіс-менеджер
Age:
32 years
City of residence:
Odesa
Ready to work:
Odesa, Remote

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Curriculum Vitae
Name: Maria Tymoshenko
Date of birth: 22.08.1994
Place of birth: Odesa
Language: English, Greek, Ukrainian, Russian

Education
Odesa I.I. Mechnikov National University, Faculty of International Relations.
2015 – Bachelor diploma
2016 – Master diploma

Additional studies
Center for the Study of the Hellenic Language and Culture “Stavros Niarchos”, summer language program (2014) – expanded knowledge in the field of Modern Greek language and culture.

Experience
- May 2016 – October 2017 – “Textile International”, secretary of the company.
Correspondence with the company’s foreign suppliers, ticket and hotel reservations, records management, sending and receiving documents, creating catalogs with fabric samples.

- October 2017 – April 2020 – LLC “Concord Commodities” (Trigon Group), CEO assistant.
Communication with the head office, arranging reservations, correspondence and communication with the company’s suppliers and partners, sending samples of grains and pulses abroad, record-keeping, handling with incoming calls, translation of documents.

- August 2023 – Present time – DAO “Forge Capital”, senior assistant in customers support department.
Coordinating the client’s interaction with management and monitoring fulfillment of agreements. Liaising with all involved counterparts to resolve issues promptly. Analyzing feedback, gathering recommendations and researching the competitive environment to improve products and processes. Handling correspondence and records.
Professional skills
Fluent English and Greek speaker, clear and pleasant speech, well-developed communication and negotiation skills, fast learner.

Personal treats
Sociable and easygoing person.
Work effectively as a part of team.
Fond of learning and reading.
Punctual, neat person, value order and predictability.
Committed to acquire new skills and achieve goals.

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