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Антоніна

Support manager

Age:
18 years
City of residence:
Kyiv
Ready to work:
Remote

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TONIA KARATNIUK
Psychology Student | Customer Service | Communication & Creative Skills

[open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

SUMMARY

Psychology student with experience in customer service and a strong interest in communication, marketing
and creative content. I am a responsible and adaptable person who enjoys working with people, learning
new skills and turning ideas into engaging content. Currently looking for an opportunity to gain professional
experience and develop my skills.

WORK EXPERIENCE

Customer Service / Barista Jun 2025 - Present
Responsibilities:

• Provided friendly and attentive customer service in a fast-paced environment
• Communicated with customers and handled their requests efficiently
• Worked with cash register and payment operations
• Maintained accuracy and attention to detail during busy shifts
• Worked effectively as part of a team

EDUCATION

Bachelor’s Degree in Psychology — In Progress
Sep 2025 - Present
Kyiv University of Intellectual Property and
Law
Kyiv, Ukraine

SKILLS

Communication
Customer Service
Creativity

TOOLS

Canva Microsoft Office
CapCut Google WorkSpace
Adobe Photoshop

LANGUAGES

Ukrainian - Native English - B1+/B2

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