Марко

Marko Shevtsiv
International Sales | Business Development | Customer Relations

Sales and customer relations specialist with 2 years of experience working with international English-speaking clients in
a digital environment. Experienced in identifying customer needs, handling objections, upselling, building long-term
customer relationships, and working toward individual sales targets.
English — B2. Strong digital and technical background with additional education in Python backend development.
Quick to learn new products and tools, with a strong interest in developing a career in international sales, business
development, and technology-driven companies.

Contacts Education
Ternopil National Medical University named after I.
Lviv, Ukraine Horbachevsky

[open contact info](look above in the "contact info" section) Completed a comprehensive university program in pharmacy,
combining medical and pharmaceutical sciences with
analytical work, research, and extensive information
[open contact info](look above in the "contact info" section)
processing.

Beetroot Academy — Python Backend + AI
Professional Skills
English-taught practical course in Python backend
Sales & Customer Communication development covering Python, Django, FastAPI, PostgreSQL,
International Customer Relations REST APIs, Docker, and AI tools.
Needs Identification
Objection Handling
Upselling & Cross-selling
Work Experience
Customer Retention
Relationship Building Sales & Customer Support Specialist
Digital Sales Online / Digital Services | 2024 — Present
Negotiation
Daily communication with international English-speaking
Google Workspace / Microsoft Office
clients
Identifying customer needs and providing relevant offers
Handling objections and supporting customers throughout the
Languages sales process
Upselling digital products and generating repeat sales
Ukrainian — Native Building and maintaining long-term customer relationships
English — B2 Managing a high volume of customer conversations
Polish — A2 simultaneously
Working toward individual sales targets and performance
metrics