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Customer support representative
- Considering positions:
- Customer support representative, акаунт-менеджер, логіст, Operation manager, диспетчер, Team lead, Development manager, оператор вихідної лінії, Administrator, Executive assistant
- Age:
- 22 years
- City of residence:
- Lviv
- Ready to work:
- Lviv, Remote
Contact information
The job seeker has provided: Phone numberEmailMessenger
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You can get this candidate's contact information from https://www.work.ua/resumes/20172280/
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Eze Ebubechuwku Chinedum
[open contact info ](look above in the "contact info" section) [open contact info ](look above in the "contact info" section) Abuja, Nigeria Nigerian Male
[open contact info ](look above in the "contact info" section) @ezeebubechinedum
Profile
Motivated Sales Representative with experience in cold calling, lead generation, and building strong
customer relationships. Skilled at identifying sales opportunities, qualifying prospects, and delivering
excellent customer service to drive business growth. Strong communicator with a results-driven mindset.
Professional Experience
Sales Representative, Frank Autos 2024 – Present
Conducted outbound cold calls to generate new leads and identify potential
•
customers.
Reached out to prospective clients through phone calls, text messages, and email
•
to promote vehicle sales.
Qualified customer needs and recommended vehicles based on their preferences
•
and budget.
Scheduled appointments and test drives, helping move prospects through the
•
sales process.
Customer Service Representative, RoyalLink Ltd. 2023 – 2024
Assisted customers with inquiries, complaints, and product/service information
•
in a professional and friendly manner.
Handled phone calls, emails, chats, and other customer communications
•
promptly and accurately.
Maintained accurate customer records and updated account information when
•
necessary.
Processed orders, returns, refunds, and customer requests according to company
•
policies.
Customer service, ShineWorx 2022 – 2023
Maintained strong online customer relationships through prompt responses to
•
inquiries and feedback via social channels.
Implemented customer feedback surveys and sentiment monitoring, improving
•
online satisfaction rates by 30%.
Coordinated digital content scheduling and social engagement calendars,
•
ensuring consistent brand messaging.
Education
B.Sc. Applied Microbiology, Enugu state university of science and technology 2020 – 2024
Enugu, Nigeria
Skills
Customer Relationship Management Time Management
Active listening Appointment Setting
Attention to detail Multitasking
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Profile
Motivated Sales Representative with experience in cold calling, lead generation, and building strong
customer relationships. Skilled at identifying sales opportunities, qualifying prospects, and delivering
excellent customer service to drive business growth. Strong communicator with a results-driven mindset.
Professional Experience
Sales Representative, Frank Autos 2024 – Present
Conducted outbound cold calls to generate new leads and identify potential
•
customers.
Reached out to prospective clients through phone calls, text messages, and email
•
to promote vehicle sales.
Qualified customer needs and recommended vehicles based on their preferences
•
and budget.
Scheduled appointments and test drives, helping move prospects through the
•
sales process.
Customer Service Representative, RoyalLink Ltd. 2023 – 2024
Assisted customers with inquiries, complaints, and product/service information
•
in a professional and friendly manner.
Handled phone calls, emails, chats, and other customer communications
•
promptly and accurately.
Maintained accurate customer records and updated account information when
•
necessary.
Processed orders, returns, refunds, and customer requests according to company
•
policies.
Customer service, ShineWorx 2022 – 2023
Maintained strong online customer relationships through prompt responses to
•
inquiries and feedback via social channels.
Implemented customer feedback surveys and sentiment monitoring, improving
•
online satisfaction rates by 30%.
Coordinated digital content scheduling and social engagement calendars,
•
ensuring consistent brand messaging.
Education
B.Sc. Applied Microbiology, Enugu state university of science and technology 2020 – 2024
Enugu, Nigeria
Skills
Customer Relationship Management Time Management
Active listening Appointment Setting
Attention to detail Multitasking
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The candidate's resume is posted at https://www.work.ua/resumes/20172280/