Yaroslav

Yaroslav Address: str. Korolova 5/144, city Ternopil, Ukraine
Tel: [open contact info](look above in the "contact info" section)
Semchuk E-mail: [open contact info](look above in the "contact info" section)

Education: 1996-2001: Lviv Polytechnic college city Kolomya, Ivano-Frankivsk region.
2001-2005:Ternopil Academy of National Economy, city Ternopil.
(Computer systems & networks). Qualification – engineer of computers systems & networks.
Trainings and courses: Cloud and Virtualization, Sales Technique, Advanced Presentation Skills,
AWS, GCP, NET Programming C#, ASP.NET.
Professional • Excellent consultant and communication skills creating business value.
skills: • Ability to work autonomously and in the team.
• Leadership skills from experience.
• Direct interaction with customers at different levels.
Technologies: Linux, NFS, LAN/IP, ENUM/DNS, SNMP,HTTP, IMAP, Java Script, Apache,
ASP, PHP, GCP ; VMware ESXI, VCenter, Office 365, Azure AD, AD, Linux Web services
Data Bases: MS SQL, MySQL.
Areas of • 16 years of experience in providing solutions services for network operators.
expertise: • Analyzing the customer needs and complex technical as well as business requirements
• Support the introduction of new product and services, drive changes.
• Opportunity qualification and Tendering for the purchase of equipment.
• Describe values in the offered solution and definition of sales strategies.
Work 10.2016 - present time IfrascaleTM,
experience: Solutions Infrascale Disaster Recovery as a Service. Infrascale provides comprehensive, cloud-
based data protection by delivering industry-leading backup and disaster recovery solutions.
Shift engineer System administration
Leading a team (8 persons) in monitoring & Backup project
VMware ESXI, VCenter, AWS, GCloud, Office 365, Azure AD, AD, Linux Web services,
customer support, switches & routers, Mikrotik, Ubiquity Unify AP, Cisco switches, setup and
support Windows Linux servers, creating backups. supporting Mercurial VCS, monitoring
PRTG network.
Monitoring operation and application devices for proper operation and performance via PRTG.
Investigating, diagnosing, and taking prescribed actions on all operational events, alarms and
incidents.
Escalating incidents and service requests beyond the scope of responsibility.
Creating tickets on Data Center Portals due to: replacing HDDs, network or device issues,
inventories. Maintaining response and resolution of cases/tickets received in queue.
Addressing and fulfilling standard requests such as: creating new accounts in E-commerce and
Support Dashboard, resetting passwords for existing ones, receiving data from SQL-queries
(Calculating size of deleted but not purged data; Receiving deleted files list; Searching files’
location for specified user from DB and etc.)
Communicating to Private Cloud clients due to network or device issues.
Adding MountPoints for uploading and replication using Support Dashboard.
Applying patches, updates, and upgrades to servers, workstations and stored images.
Deploying of Virtual Secondary Appliances.
Maintaining operational documentation including knowledgebase articles.
Participated in "iSCSI to CIFS migration" project.
12.2012 – 08.2016 TERNOPIL DESIGN ENTERPRISE BUDART
process improvement manager
• Leading a team (10 persons) in monitoring & Backup project -
Development of deployment monitoring system (.NET, XML, MS SQL)

09.2008 – 11.2012 LIMITED LIABILITY COMPANY ROYAL
deployment specialist
• Support desk, System administrator
• Administering MS Windows Servers 2003-2008R2 (AD, DNS, DHCP, WINS, File/Print, WSUS
etc.), MS ISA Servers 2004-TMG, MS Exchange Servers 2003-2007 of Ukrainian branch of
the company, administer some infrastructure Windows servers of all of European branches
(participant of Europe IT Infrastructure Team)
- Administering some*nix services (nagios, openmeetings, samba)
- Backups and restore using Veritas Backup Exec
- Creating instructions and documentations
- Migrated from MS Windows Server 2003 to 2008R2, MS Exchange Server 2003 to 2007, MS
ISA to MS TMG, migrated from physical servers to virtual environment
- performed at warehouse transfer project
- Implemented fault tolerance of infrastructure servers (AD, DNS, DHCP, DFS), automatic
installation of Windows Desktops (WDS), implemented monitoring of European servers and
network devices.
08.2005 – 08.2008 TERNOPIL NATIONAL ECONOMY UNIVERSITY
deployment specialist
• Events & Registration, Support desk, System administrator internet canter - Office system for
content management and support requests tracking system.- .NET, C#, MS SQL.
• Channel Online - Deployment of international IT goods information portal for VARs.
ASP, VB Script, DHTML, SSI, .NET, C#, MS SQL UML.
03.2003 - 12.2003 (Internet Security)
Web developer- building and promotion of web servers.
02.2002 - 03.2003 Lviv computer systems
Software developer - development software for regional promotion.
Languages: English, Russian, Ukraine
Remoute work preformed