Уляна

ULIANA KOROLIUK
HR Generalist | People Operations Coordinator
Phone: [open contact info](look above in the "contact info" section) | Email: [open contact info](look above in the "contact info" section) | Location: Ivano-Frankivsk, Ukraine | LinkedIn:
[open contact info](look above in the "contact info" section)
SUMMARY
Senior People Operations / HR professional with 6+ years of experience in international, fast-changing environments.
Experienced in managing end-to-end People Operations, payroll, benefits, and employee lifecycle processes for 75+
employees across Ukraine and Poland, co-led a critical employee support program through relocation and business
continuity challenges.. Skilled at building trust across diverse teams and designing initiatives that strengthen employee
satisfaction and retention.
KEY SKILLS
HR Administration & Employee Records • BambooHR (HRIS) • Payroll & Benefits Administration • HR Policies &
Procedures • Performance Management • Employee Engagement & eNPS Improvement • Employer Branding •
Onboarding / Offboarding • Workplace Operations & Change Management

EXPERIENCE
FARIA EDUCATION GROUP
Ivano-Frankivsk, Ukraine
Senior People Operations Coordinator Apr 2025 – Present
People Operations Coordinator Jan 2020 – Mar 2025
• Managed end-to-end People Operations from onboarding through offboarding for 75+ employees across Ukraine and
Poland, including benefits programs, contractor and payroll administration, and vendor/Finance coordination on payments,
documentation, and renewals.
• Led employer branding and engagement initiatives — including internal teambuilding and culture programs —helping
increase eNPS from around -10 to +20 and the company's Glassdoor rating from 3.6 to 4.7.
• Co-led the Ukraine Support Program since 2022, overseeing employee and workplace support across relocation, office
resilience, and critical business continuity needs — while helping grow the Poland-based team from 0 to ~30 employees.
• Oversaw HR documentation and employee records in BambooHR, ensuring accurate data and compliant People Operations
processes.
• Supported the rollout of HR policies, including the Performance Review Procedure; implemented employee surveys, monthly
townhalls, and 1:1s; drove Learning & Development and internship programs.
Office Manager & English Tutor Feb 2019 – Dec 2019
• Managed the Ivano-Frankivsk office for around 30 employees throughout its lifecycle overseeing equipment, supplies, and
vendors, from initial setup and daily operations to the team's transition to remote work.
• Provided individual and group English lessons to employees, adapting sessions to different levels and practical workplace
communication needs.

CERTIFICATIONS
• HR Manager 2.0 — Laba (certificate)
• HR Management Fundamentals — Coursera

ADDITIONAL EXPERIENCE
Private English Tutor 2014 – 2025
Tutored individual students, primarily IT professionals, on business and workplace English communication.
Online English Learning Community — Co-founder & Coordinator 2018 – 2019
Grew an online learning community from 0 to 100+ members; coordinated online and offline events (meetups, forums, courses
and clubs) and built the community's internal study system.
Freelance Transcription & Translation 2016 – 2018
Transcribed voice recordings for a major voice-assistant project (Cortana); completed freelance translation projects for various
clients.

EDUCATION
Master of Philology and Technical Translation 2017 – 2018
Ivano-Frankivsk National Technical University of Oil and Gas
Bachelor of Management 2013 – 2017
Ivano-Frankivsk National Technical University of Oil and Gas
Bachelor of Philology 2013 – 2017
Ivano-Frankivsk National Technical University of Oil and Gas

LANGUAGES
English – Advanced | Spanish – Pre-Intermediate | Ukrainian – Native