Андрій

ANDRII DENYSEVYCH
Customer Success & Project Management | Data Annotation

Zhytomyr, Ukraine
[open contact info](look above in the "contact info" section) · [open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY
Detail-oriented Customer Success and Project Management professional with experience
working with digital tools, structured workflows, client requirements, documentation, quality
control, and cross-functional teams. Experienced in translating requirements into clear tasks,
reviewing information for accuracy, following established processes, and coordinating
multiple deliverables.

Strong English communication skills (B2+) and a Bachelor’s degree in Systems Engineering.
Quick to learn new software and workflows, with a strong focus on accuracy, consistency,
and attention to detail.

CORE SKILLS
● Attention to detail and accuracy
● Following detailed guidelines and workflows
● Quality control and information review
● Requirements analysis
● Structured data and task management
● Digital tools and software
● Documentation and reporting
● Project coordination
● Troubleshooting
● English communication
● Fast learning and independent work

WORK EXPERIENCE
Customer Success Manager — Viseven, IT

2024 – Present

● Collect customer requirements and translate them into clear, structured tasks for
internal production teams.
● Coordinate request execution between Design, Production, and Delivery teams.
● Track project timelines, scope, budgets, and deliverables.
● Review project information and prepare estimates and supporting documentation.

● Manage change requests according to approved requirements and timelines.
● Participate in troubleshooting and coordinate issue resolution.
● Maintain clear and accurate communication with customers and internal teams.
● Monitor project margins and ensure requests are delivered according to agreed
requirements.

Music Producer — Self-employed

2023 – Present

● Manage end-to-end digital production workflows, from composition and recording to
editing, mixing, and mastering.
● Work independently with detailed technical and creative requirements.
● Maintain consistency and quality across multiple digital assets and project versions.
● Organize project files, deliverables, and collaboration with artists.

Project Manager — Remote Helpers, IT

2022 – 2023

● Managed remote teams delivering software development and technical support
projects.
● Coordinated project planning, execution, quality assurance, and communication.
● Tracked progress and ensured deliverables met client requirements.
● Worked with distributed teams using digital communication and project-management
tools.

Guitar Teacher — Self-employed

2019 – 2022

● Developed structured lesson plans based on individual requirements and learning
goals.
● Adapted workflows to different students and learning styles.
● Tracked progress and maintained consistent lesson processes.

Graphic Designer — SunDi, Fashion

2018 – 2019

● Created branding materials, promotional graphics, and other digital visual assets.
● Worked according to specific visual requirements and brand guidelines.
● Reviewed work for consistency and accuracy before delivery.

Project Manager — Luka Halamar, Advertising & Construction

Apr 2018 – Oct 2018

● Coordinated advertising and construction projects.
● Managed schedules, resources, and communication with stakeholders.
● Tracked project execution against established timelines and budgets.

Freelance Copywriter / Editor

2014 – 2018

● Wrote, edited, and proofread content for clients across different industries.
● Reviewed text for clarity, consistency, accuracy, and adherence to requirements.
● Worked independently and delivered tasks according to client specifications.

EDUCATION
Bachelor of Systems Engineering
National Aviation University, Kyiv

LANGUAGES
Ukrainian — Native
English — B2+

ADDITIONAL INFORMATION
● Comfortable working remotely and independently.
● Experienced with structured digital workflows and detailed task requirements.
● Quick to learn new software and internal tools.
● Available for part-time or full-time work.