Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/20291889/

Work experience

HR-менеджер

from 09.2021 to now (5 years)
AMTOSS, Дистанційно (IT)

Managed day-to-day administrative processes and maintained employee and contractor documentation, records and internal files.
Provided administrative support to employees and handled day-to-day requests related to HR processes and internal procedures.
Created and maintained structured databases and spreadsheets, regularly reviewing and updating information for accuracy and consistency.
Organized and structured internal documentation, files and information.
Prepared recurring reports and maintained monthly time-tracking data across the company and several projects.
Coordinated employee insurance administration and maintained related information and payment records.
Created employee surveys and supported internal feedback initiatives.
Prepared internal communications, newsletters and informational materials.
Managed corporate content, including copywriting, visuals and publishing.
Coordinated merchandise projects, including research, vendor communication, product selection, ordering and distribution.
Organized online activities and small team-building initiatives, coordinating multiple tasks and deadlines.

Office manager / Junior HR

from 05.2021 to 09.2021 (5 months)
Artjoker, Харків (IT)

Maintained employee documentation, internal records and spreadsheets.
Supported day-to-day administrative processes and maintained structured information.
Managed recurring administrative tasks and department-related processes.
Organized team-building activities and supported corporate events.
Coordinated merchandise orders and communicated with vendors.

Office manager

from 01.2020 to 05.2021 (1 year 5 months)
TestMatick, Харків (IT)

Maintained employee documentation, records and internal spreadsheets.
Supported day-to-day administrative processes and recurring tasks.
Organized and updated internal information and documentation.
Supported team-building activities and office-related initiatives.

Education

ХША

Архітектура, Харків
Higher, from 2019 to 2020 (1 year)

ХНУБА

Архітектурний, Харків
Higher, from 2015 to 2019 (4 years)

Additional education and certificates

Frontend Fundamentals, SoftServe Academy

1,5 місяця

JavaScript TypeScript Fundamentals, SoftServe Academy

1,5 місяця

Database Fundamentals, SoftServe Academy

1,5 місяця

DevOps for Developers, SoftServe Academy

1.5 місяця

Knowledge and skills

• Written Communication
• Data management
• Problem Solving
• Conflict settlement
• Task management
• Administrative Support
• Documentation
• MS Excel
• Google Sheets
• Microsoft 365
• Google Workspace
• Attentiveness
• Multitasking
• Ability to work in multitasking mode
• Reporting
• Internal Communications
• User research
• HTML/CSS
• JavaScript

Language proficiencies

• Ukrainian — fluent
• English — average

Additional information

Маю понад 6 років досвіду роботи в IT-компаніях, де займалася адміністративними процесами, роботою з даними та документацією, комунікацією й координацією різних завдань.

Зараз я хочу розвиватися саме в IT та поступово рухатися в більш технічному напрямку. Саме тому розглядаю Customer Support як можливість застосувати свій попередній досвід, розвинути нові професійні навички та глибше зануритися в IT-сферу.

Маю достатній рівень англійської для робочої комунікації, швидко навчаюся та готова працювати в різні зміни. Буду рада можливості поспілкуватися й детальніше розповісти про свій досвід та мотивацію.

Дякую за розгляд моєї кандидатури!