Orlando

Sales manager, 45 000 UAH

Considering positions:: Sales manager, Recruiter, Dispatcher, Purchase manager
Employment type:: full-time
Age:: 33 years
City of residence:: Lviv
Ready to work:: Lviv, Remote

Contact information

The job seeker has provided: Phone numberEmailMessenger

You can get this candidate's contact information from https://www.work.ua/resumes/20294178/

Work experience

Call center operator

from 12.2023 to 08.2024 (9 months)
Teleperformance Mexico, Remote (Finance, banking, and insurance)

- Managed high volumes of inbound customer calls while maintaining strong service quality.
- Resolved service issues, billing questions, and technical concerns. 
- Escalated complex cases to senior specialists when required. 
- Maintained accurate records using internal CRM systems. 
- Followed strict data protection and service protocols.

Support manager

from 08.2021 to 09.2022 (1 year 2 months)
Lock,Stock and Barrel ( Dubai ), Remote (Hotel and restaurant industry)

- Oversaw daily operations of a high‑volume international restaurant venue.
- Supervised and coordinated large service teams during peak hours. 
- Managed staff schedules, performance, and service standards. 
- Handled guest complaints and ensured exceptional customer experiences. 
- Managed cash control procedures and closing reports.

Supervisor

from 12.2019 to 08.2021 (1 year 9 months)
Lock,Stock and Barrel ( Dubai ), Remote (Hotel and restaurant industry)

- Assisted with hiring, interviewing, and onboarding new team members.
- Supervised daily service operations and monitored staff performance. 
- Ensured hygiene and safety compliance within the venue. 
- Monitored stock levels and coordinated supply orders.

Waiter

from 06.2018 to 10.2019 (1 year 5 months)
Nusr-et (Hotel and restaurant industry)

Knowledge and skills

Self-growth
Teamwork
Ability to work in multitasking mode
Communicability
Honesty
Discipline

Language proficiencies

English — fluent
Spanish — fluent

Additional information

International hospitality and customer service professional with over 8 years of experience working in high‑volume environments in Dubai and supporting customers globally. Proven track record in team leadership, customer relations, conflict resolution, and operational management. Experienced in supervising teams, interviewing and training staff, and maintaining high service standards. Recently expanded experience into remote customer support and freelance services. Currently seeking opportunities in Recruitment, Talent Acquisition, or Customer Success where strong communication and people‑focused skills can drive team growth and client satisfaction.