Oleksandr

Customer service representative

Age:: 18 years
City of residence:: Odesa
Ready to work:: Remote

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Oleksandr Dmytruk
Odesa, Odesa Region, Ukraine | (look above in the "contact info" section) | (look above in the "contact info" section)

PROFESSIONAL EXPERIENCE
Customer Service Representative
Millhouse Logistics | Remote | June 2026 – Present
• Cargo tracking
• Processing documents and invoices
• Communicating with B2B customers via phone, email, and live chat
• Handling non-standard and complex situations
• Working with logistics platforms, including IVIA, Sylectus, and other industry tools

Sales Manager
Foxtrot | Odesa, Odesa Region, Ukraine | January 2026 – June 2026
• B2C sales in a retail environment
• Customer consultation and product recommendations
• Compliance with company and point-of-sale standards
• Selling additional services
• Managing sales processes

Sales Manager
JustSchool | Remote | February 2025 – January 2026
• Conducted cold B2C calls in the education services industry
• Consulted and worked directly with customers
• Sold additional services
• Provided ongoing customer support and follow-up

EDUCATION
Bachelor’s Degree in Computer Science
International University | Odesa, Ukraine | September 2025 – May 2029

SKILLS
Retail • B2B • B2C • Sales • Customer Service • Logistics • Billing • PPWK Knowledge

Oleksandr

Customer service representative

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