Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/20342104/

Work experience

Restaurant Staff

from 10.2023 to 11.2024 (1 year 2 months)
Portabello restaurant, New Jersey, USA, Одеса (Готельно-ресторанний бізнес)

Provided customer service in a busy restaurant environment.
• Communicated with customers and responded to their needs.
• Assisted with daily restaurant operations and maintained workplace cleanliness.
• Worked as part of a team in a fast-paced environment.

Assistant Waitress | Waitress | Dine-Line Operator

from 05.2013 to 07.2020 (7 years 3 months)
PRINCESS CRUISE LINE, Одеса (Готельно-ресторанний бізнес)

• Provided professional and friendly service to international cruise guests.
• Responded to guest needs, requests, and service-related questions.
• Served food and beverages and maintained high standards of cleanliness and organization.
• Operated the Dine Line, handling guest calls, requests, and restaurant table reservations.
• Handled guest complaints and helped resolve service-related issues.
• Communicated with guests in English and maintained a calm and professional approach.
• Received positive guest feedback for customer service and reliability.
• Worked effectively with colleagues, management, and guests from different countries.
• Trained and supported junior staff members; worked with minimum supervision.

Education

Харківський національний університет В.Н. Каразіна

Факультет іноземних мов, спеціальність - переклад (англійська - німецька мови), Харків
Higher, from 2011 to 2012 (1 year)

Приватний вищий навчальний заклад Харківський гуманітарний університет "Народна українська академія"

Спеціальність - філологія, Харків
Higher, from 2007 to 2011 (4 years)

Language proficiencies

• Ukrainian — fluent
• English — advanced
• German — average