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Veysel Karani Yılmaz
Sales & Business Development Specialist
Lviv, Ukraine | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
Authorized to work in Ukraine | Open to remote, hybrid, and contractor roles
PROFESSIONAL SUMMARY
Native Turkish sales professional with several years of customer-facing experience across consultative sales, telephone sales, recurring-giving acquisition, and cross-border business services. Strong verbal communicator who is comfortable qualifying needs, handling objections, following up persistently, and guiding prospects to a paid decision. Based in Lviv, fully authorized to work in Ukraine with independent permanent residency (no work permit or company sponsorship required), and seeking to leverage cross-border sales capabilities in a long-term Business Development or Lead Generation role.
CORE SKILLS
B2C consultative sales • Lead qualification • Objection handling • Follow-up & closing • Turkish client communication
B2B relationship building • CRM/status tracking • Sales targets • Cross-border consulting • Team leadership
EXPERIENCE
Inbound Call Center Agent | EFOR Lviv, Ukraine | Jul 2024–Oct 2025
• Handled inbound customer conversations, clarified needs and provided timely solutions in a fast-paced call-center environment.
• Recorded customer information and interaction outcomes in internal systems and maintained accurate status updates.
• Used active listening and clear verbal communication to resolve questions and maintain customer satisfaction.
Call Center Sales Specialist | Macro Sofia, Bulgaria | Aug 2023–Apr 2024
• Managed Turkish-speaking prospects through phone-based sales conversations, follow-up, objection handling and paid conversion.
• Worked toward sales targets and kept lead/customer status updated in internal CRM-style systems.
• Adapted messaging to different client profiles and maintained consistent follow-up through the sales process.
Call Center Consultant | TIJ Consult Budva, Montenegro | Jan 2023–Jun 2023
• Advised Turkish clients interested in establishing businesses in Montenegro and explained local business opportunities and next steps.
• Conducted market research, answered client questions and supported prospects through decision-making.
• Built trust with clients through consultative conversations rather than scripted high-volume calling.
Call Center Consultant | TRC Consult Belgrade, Serbia | Feb 2022–Nov 2022
• Consulted Turkish clients exploring business setup in Serbia, providing clear information on investment and company-establishment processes.
• Qualified client needs, followed up on interest and guided prospects toward service decisions.
• Worked with international clients in a cross-border business environment.
Field Staff | Amnesty International Fundraising Campaign Istanbul, Turkey | Feb 2014–Aug 2014
• Engaged members of the public, explained campaign goals and secured recurring monthly donations and participation in urgent-action campaigns.
• Handled objections in live conversations and adapted the message to different audiences.
Field Staff & Team Leader | UNICEF Fundraising Campaign Istanbul, Turkey | Dec 2012–Jan 2014
• Presented UNICEF programs to the public and converted conversations into recurring monthly donations.
• Promoted to team leader for the final seven months; supervised daily field activity and supported team performance.
• Prepared weekly and monthly activity reports and maintained consistent operational follow-up.
ADDITIONAL EXPERIENCE
AIESEC, Kocaeli — Volunteer, Integration & Employer Outreach | Feb 2017–Aug 2017
• Connected international professionals with industrial companies in Kocaeli and supported job matching and integration.
EDUCATION & LANGUAGES
BBA, Business Administration — Kocaeli University, Turkey | 2014–2019
Turkish: Native | English: Intermediate (Limited Working Proficiency)