Милена

MILENA OSTROVA
Profile
Detail-oriented and adaptable professional with experience in
operations, administration, customer support, and
communication roles. Skilled in working in fast-paced
international environments, maintaining accuracy, and
supporting day-to-day business processes. Seeking to build a
long-term career in operations, compliance, administration, HR,
or business support within a global organization.

Contact Experience
Sofia, Bulgaria 2024 - Present Game Presenter
[open contact info](look above in the "contact info" section) ARRISE, Sofia
[open contact info](look above in the "contact info" section) • Worked in a fast-paced international
environment
Competencies • Ensured compliance with internal
procedures and quality standards
Skills
• Microsoft Office (Excel, Word, • Maintained professionalism and
accuracy under pressure
PowerPoint)
2023 - 2023 Receptionist / Administrator
• Data Entry , Art Hotel, Sofia
• Supported front desk operations and
• Documentation documentation
Management • Assisted with scheduling and
administrative coordination
• Administrative Support
2022 - 2023 Hostess / Guest Relations Assistant
• Communication Arbat Restaurant, Sofia
• Managed guest communication and
• Reporting Support reservations
• Supported daily operational
• Team Coordination coordination

• Attention to Detail 2021 - 2024 Communication Manager Internships
Various Companies, Sofia
• Problem Solving Supported communication, reporting,
and coordination activities
• Time Management Assisted with documentation and
administrative tasks
• Organizational Skills Education
• Customer Support 2021 - 2025 Communication Management
Sofia University “St. Kliment Ohridski”, S
LANGUAGES ofia
Russian — Native Bachelor’s Degree

Bulgarian — Native speaker 2021 - 2025 Entrepreneurship, Trade & Exchange
Activities
Ukrainian — Native speaker Odesa National University of Economics,
Odessa
English — B1 (Working Bachelor’s Degree
proficiency)