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Тарас

Account manager

Considering positions:
Account manager, оператор чата, спеціаліст техпідтримки, фахівець з логістики, IT-спеціаліст, менеджер з продажу, менеджер по роботі з клієнтами, редактор, автор студентських робіт
Age:
28 years
City of residence:
Lviv
Ready to work:
Remote

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TARAS STRYKHOTSKYI
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section) · LinkedIn · Telegram: Strykh

EXPERIENCE
MAY 2026–PRESENT
INTERNATIONAL RELATIONS DEP. SPECIALIST, DONNTU
I conduct business correspondence and negotiations with international
partners, coordinate the implementation of university projects, and write
content for the university's website and social media.

JANUARY 2026–APRIL 2026
BILLING SPECIALIST, CYBERCARE (NORDVPN)
Diagnosed and resolved VPN connection issues on Windows, macOS,
Linux, Android, and iOS; supported users with payment-related
questions.
MAY 2022–NOVEMBER 2024
HOSTING & DOMAIN TRANSFER SPECIALIST, NAMECHEAP
Handled customer requests and identified issues with the company's
products. Assisted with product installation and setup, domain name
transfers, and support for cPanel-based hosting and WordPress-based
websites. Collected customer feedback.

JULY 2021–MAY 2022
LEAD GENERATION SPECIALIST, RALABS
My responsibilities included lead generation and qualification,
communication with technical partners, worked with CRM.

EDUCATION
SEPTEMBER 2022- MAY 2026
PHD STUDENT, NU «OSTROH ACADEMY»
Specialization: International Relations. Author of several articles in
Ukrainian and international publications, including articles indexed in
Scopus. Took part in international projects with Swedish universities.

SKILLS
• International negotiations • Customer technical support
• Oral and written translation • Lead generation and CRM
(Ukrainian ↔ English) (Pipedrive)
• Event organization and partner • Tools: Jira, Confluence, Trello,
coordination Canva, MS Office
• Academic research and
publications (Scopus)

ACTIVITIES
I enjoy quizzes and take part in team games in the Liga league. I take courses
on Prometheus and elsewhere. I recently completed the course "Basic
Maintenance and Operation of FPV Drones" at the 15th Separate Artillery
Reconnaissance Brigade "Black Forest".

2

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