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IT SYSTEMS ADMINISTRATOR | IT ENGINEER
Ukraine • Remote • [open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section)
PROFESSIONAL SUMMARY
IT Engineer with 15+ years of experience in IT infrastructure, Windows administration, software deployment, application virtualization, technical support, and enterprise environments. Hands-on experience with Windows 7,8,10/11 and Windows Server, Active Directory, Group Policy, PowerShell, VMware, Microsoft Azure, Azure DevOps, ServiceNow, and corporate network support. Experienced in troubleshooting, incident resolution, software/hardware deployment, technical documentation, vendor/customer communication, and continuous improvement. Strong foundation for remote IT administration in an international engineering environment.
CORE COMPETENCIES
Windows Administration
Windows 10/11; Windows Server 2008–2019; Active Directory; Group Policy; PowerShell
Microsoft 365
Microsoft 365 Administration training; Endpoint Administrator (Intune) training; user/service administration concepts
Cloud & Virtualization
Microsoft Azure Virtual Machines; VMware Horizon View; VMware ThinApp; Microsoft App-V; VCA-DCV
IT Support & ITSM
Remote troubleshooting; incident monitoring; ServiceNow; Jira; technical support; issue resolution
Networks & Security
Corporate network environments; access/permissions concepts; monitoring; data protection awareness
Deployment & Software
Software installation/configuration; application packaging; MSI; release/deployment support, SCCM, Intune
Automation & Scripting
PowerShell; JavaScript/TypeScript; Java; C#; SQL; automation tooling
Documentation & Collaboration
Technical standards; procedures; status reporting; vendor/customer coordination; Azure DevOps
PROFESSIONAL EXPERIENCE
Senior IT Consultant, Customer Operations | 2019–2026
Cloud Solutions & Application Leader — Norwegian Oil & Gas project
• Administered and supported enterprise software environments, including software deployment, configuration, management, and release activities.
• Configured and administered Active Directory and Group Policy in Windows environments.
• Performed intensive PowerShell scripting and administration of Windows Server environments.
• Administration and support of Citrix, RDS / Terminal Services, VMware ESXi, VMware vSphere, Hyper-V, and Microsoft Azure infrastructure.
• Configuration, maintenance, troubleshooting, and deployment of virtualized environments and remote desktop services.
• Supported virtual machines, application delivery, remote user access, and infrastructure-related issues across enterprise environments.
• Supported troubleshooting, operational issues, system acceptance activities, and continuous improvement initiatives.
• Created technical standards, guidelines, test/support procedures, and automation tools; maintained structured technical information.
• Coordinated team activities, prepared status reports and forecasts, and communicated with customers and product vendors.
• Participated in implementation and rollout activities for IT/application solutions and collaborated across technical teams.
• Configured and administered license servers for diff applications (e.g. Adobe, Schlumberger and oil & gas applications and so on)
• Configured software applications and managed software licensing, including license assignment and availability.
• Performed deployment, configuration, troubleshooting, and maintenance of licensed software.
• Developed PowerShell scripts to automate system administration, software configuration, deployment, monitoring, and routine IT operations.
• Worked with Ivanti solutions for software administration, application deployment, and endpoint management.
QA Automation Engineer | 2025–2026
• Worked with Playwright (JavaScript/TypeScript), Selenium WebDriver (Java), JUnit, Maven, Cucumber, Selenide, Jenkins, Node.js/Mocha, Postman, and browser DevTools.
• Built and maintained automated tests and supporting tools, strengthening analytical troubleshooting and CI/CD experience.
• Wrote and supported automated tests using Claude Code, including agents, MCP, and skills.
Quality Control Engineer — Application Virtualization & Packaging | 2013–2019
• Designed, packaged, virtualized, and maintained Windows applications using MSI technologies, Microsoft App-V 4.6–5, and VMware ThinApp.
• Supported release stability and collaborated with DevOps teams on application deployment and operational readiness.
IT Engineer | 2007–2013
Ukrtelecom
• Provided IT systems support and administration in enterprise environments.
• Monitored incidents, troubleshot technical issues, and supported resolution of infrastructure problems.
• Administered Windows Server environments and corporate network environments.
TECHNICAL SKILLS
Operating Systems: Windows XP/7/8/10/11, Windows Server 2008–2019, macOS
Microsoft / Cloud: Active Directory, Group Policy, PowerShell, Microsoft Azure Virtual Machines, Microsoft 365 administration training, Intune training, Azure DevOps
Virtualization / Packaging: VMware Horizon View, VMware ThinApp, Microsoft App-V, MSI
ITSM / Collaboration: ServiceNow, Jira, Git, Azure DevOps
Networking: Corporate network administration/support, incident monitoring and troubleshooting
Automation / Scripting: PowerShell, JavaScript, TypeScript, Java, C#, SQL, VBScript, Delphi
Testing / DevOps: Playwright, Selenium WebDriver, JUnit, Maven, Cucumber, Selenide, Jenkins, Postman, Node.js/Mocha, CI/CD
CERTIFICATIONS & TRAINING
• VMware Certification — VCA-DCV (Data Center Virtualization)
• Microsoft AZ-900 — Azure Fundamentals
• Microsoft AZ-104 — Azure Administrator
• Microsoft 365 Administration
• Microsoft 365 Endpoint Administrator (Intune)
• Windows PowerShell; Windows Server 2008
• AWS Core; DevOps based on Microsoft Stack; Cisco Systems
• Software Testing Fundamentals; Java Core; Test Automation (Java + Selenium WebDriver)
EDUCATION
Odesa National Academy of Telecommunications | 2002–2007
Faculty: Information and Telecommunication Networks
Degree: Telecommunications Engineer
LANGUAGES
English — Intermediate (B1-level communication capability stated in original CV)
Ukrainian — Native
PROFESSIONAL STRENGTHS
Analytical thinking, attention to detail, troubleshooting, teamwork, organization, responsibility, fast learning, effective communication, adaptability, and results-focused execution.